Accounts Receivable Accounting Specialist

Cherise Gipson

C A R E E R O B J E C T I V E: Accounting Specialist with over 12 years of experience in Accounts Receivable, Cash Applications, Collections and Repayment plans seeking position

W O R K E X P E R I E N C E

Robert Half, Ontario, CA

Assignment - Icee, Ontario, CA

Collection Specialist/Associate, 08 2019 – 11 2019

Call customer for past due invoice(s) and verification on status of payment.

Coordinate with field representatives and internal departments regarding past due invoice(s) and disputes.

Research and reconcile open issues (credits, unapplied cash, misapplied cash, disputes, etc.)

Mail or Fax correspondence (Friendly Reminders, Past Due, Final Demand and Machine Pull).

Maintenance Accounts Receivable Customer file i.e. change terms, change ownership and change of address.

Coordinate with Customer Maintenance Department information to update Customer service file.

Place or release Customer on or from Service/Delivery Hold and send notification to Brand/Service Managers.

Assign Customers (as needed) to Collection Agengy after machines are pulled from location.

Contact Collection Agency (as needed) and provide prompt response to open issues.

Mail Monthly statement to accounts.

Provide comments regarding status of past due invoice(s) during monthly management review of Accounts Receivable or as needed.

Accountable for collections calls, attendance, and adherence to work schedule.

Other essential duties was assigned by the supervisor when needed

AAA FLAG & BANNER MFG CO., INC, Los Angeles, CA

Accounts Receivable Specialist, Nov 2006 – Oct 2018

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Establish credit accounts and set credit limits for new customers using TRW and Equifax

Receive Payments and post amounts to customer accounts

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.

Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts.

Negotiate credit extensions when necessary.

Record information about financial status of customers and status of collection efforts.

DEPT. OF PUBLIC SOCIAL SERVICES, Los Angeles, CA

Clerical Trainee, Nov 2005 – May 2006

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Review files, records, and other documents to obtain information to respond to requests.

F.A.M.E ASSISTANCE CORP., Los Angeles, CA

Transporatation Specialist, Jun 2003 – Jan 2006

Distribute bus tokens and taxi vouchers to non-profit agencies throughout the county of Los Angeles, funded by MTA.Went out in the field to various locations, to set-up agencies and train staff on guidelines and procedures

under MTA contract,generate forms for office use, established and maintain the filing system, Drop-off and pick- up large sums of dollars for the Immediate Needs Transportation Program

F.A.M.E. ASSISTANCE CORP., Los Angeles, CA

Data Entry/Admin Asst./Loan Processing Clerk, Sep 1994 – May 2003

Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.

Compile, sort and verify the accuracy of data before it is entered.

Compare data with source documents, or re-enter data in verification format to detect errors. Keep records of materials filed or removed, using logbooks or computers.

Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

Verify and examine information and accuracy of loan application and closing documents. Interview loan applicants in order to obtain personal and financial data, and to assist in completing applications.

Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

Record applications for loan and credit, loan information, and disbursements of funds, using computers. Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.

E D U C A T I O N

Victorville Community College Victorville, CA

A.A. Accounting Candidate (Expected graduation Jun 2021)

GPA: 3.0

A D D I T I O N A L S K I L L S

Excellent communication (verbal & written) Proficiency in MS Word, Excel & Net Suite

Ability to work democratically and effectively with a diverse group of people Type 50 wpm

Multi project oriented & work well under pressure

Organizer, set-priorities, meet deadlines & take much pride in my work Supervisor responsibilities on special projects concerning collections

C R E D E N T I A L S A N D L I C E N S E S

Computerized Office Skills Ulearn

Basic Accounting Cert.

R E F E R E N C E S

References available upon request

Contact this candidate