Supply Chain Procurement Manager

Ma. Eugenia Tapia, MBA

Dallas-Fort Worth, Texas

Email: *********@****.*** Phone: 682-***-****

Executive Summary

Bilingual-Bicultural (English/Spanish) with 25 years of experience in contract negotiations, 25 years in vendor management, and 25 years overseeing the end-to-end procurement process for large-scale organizations. Proven track record in risk management, compliance, and cost savings within heavily audited environments. Adept at project management, strategic partnerships, and cross-functional collaboration. Skilled in Oracle, Coupa, and other procurement systems.

Professional Strengths

Supplier Evaluation, Selection, & Management

Internal Customer & Stakeholder Satisfaction

Contract Negotiation, Management, & Maintenance

Cross-functional Project Management at Global Scope

Team & Stakeholder Management by Influence

Process Flows/Mapping & Functional Specifications

Strategic Partnerships with Stakeholders & Suppliers

Budget, Financial Management, & Reporting

Regulatory Compliance

Oracle, Coupa, and Other Procurement Systems

Sourcing Events, RFQ/RFI/RFB

Supplier/Vendor Negotiations

Procure-to-Pay Process & Systems Management

Communication, Time Management, & Problem Solving

Accounts Payable, Invoice & P-Card Transaction Management

Professional Experience

Amazon, Inc. — Dallas, TX

Procurement Operations Manager, FTW1 IXD Fulfillment Center (July 2019 – Present)

Manage Procure-to-Pay, Accounts Payable, Sourcing, and Contract Negotiation processes; oversee annual consumable supplies budget exceeding $25M.

Led pilot program for sustainable, labor-efficient product, promoting $26.8M in labor cost savings and reducing CO2 emissions by 27,293 metric tons/year; project pending network-wide deployment.

Achieved $469,200 in annualized cost savings by transitioning to cost-effective alternatives for site services.

Delivered $75,000+ in annualized savings by optimizing OB team shipping materials.

Created and executed Plastic Recycling Program, elevating site from lowest to 2nd place out of 33, recycling 360,000 lbs. of plastic annually and generating $32,400 in rebates.

Turned around underperforming janitorial vendor to achieve Amazon Standard compliance.

Managed 100+ transactions annually, totaling $25M, through the Procure-to-Pay process.

Established and maintained strategic relationships with suppliers, stakeholders, and leadership.

Implemented procurement best practices across teams and achieved consistent project execution.

Led supplier evaluation, selection, and negotiation processes; managed contracts with key suppliers.

Amazon, Inc. — Haslet, TX

Area Manager, RSP, DFW7 Fulfillment Center (October 2017 – July 2019)

Managed three process paths (Pick, Stow, Count), supervising two direct and 50 indirect reports.

Turned failing cohort from bottom ranking of 28 teams to top 10 within one year.

Designed and launched quality improvement program, achieving a 10% productivity boost.

Helped the Amnesty Last Touches team achieve #1 ranking network-wide for lowest DPMO.

Fostered a culture of accountability and recognition, improving Connections scores to 4–4.1.

Target Corporation — Mansfield, TX

Department Manager (May 2013 – October 2017)

Led 8 departments and 8 supervisors, including Starbucks and Grocery; managed $20M+ annual sales budget.

Developed and conducted compliance audits, resulting in 60% yearly food safety improvement.

Increased process efficiency by 10% through tool development and process improvements.

Realigned four departments, achieving operational and financial turnarounds, including Starbucks’ guest service improvement from 74% to 89% and food safety compliance from 69% to 100%.

Oversaw 3% overall department sales growth in 2014/2015.

Developed and promoted multiple team members and achieved lowest turnover ratio in store.

Earned double responsibility promotion within 10 months.

National Society of Hispanic MBAs — Irving, TX

Regional Manager November 2006 – May 2013

• Managed 15 chapters, overseeing 15 direct and 100 indirect reports in operations, strategy, and compliance.

• Developed and implemented audit tools and scorecards to track performance metrics for 33 business units organization-wide.

• Achieved a 36% year-over-year increase in regional net fund balance through enhanced compliance and operational strategies.

• Reduced regional expenses by 11.35% and increased revenue by 4.5% year-over-year.

• Supported feasibility studies for organizational expansion into Mexico, contributing to strategic growth initiatives.

• Improved operational effectiveness at two underperforming branches within 12 months.

• Expanded the chapter pipeline by establishing and nurturing new and developing branches.

Education

Master of Business Administration (MBA), North Park University, Chicago, IL, 2008

Bachelor of Arts in Business Administration, Carthage College, Kenosha, WI, 2004

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