Business Operations General Manager

Timothy Moore

**********@*****.*** +1-512-***-****

Accomplished business operations leader with a proven track record in the restaurant industry. Excels in all facets of business operations and management, consistently driving profitability and success. Experienced in consultation, aligning standards through education and persuasion, and adept at inspiring and empowering teams to achieve results.

Beverage Manager Boston’s Pizza and Pasta February 2025 to present

Director Food and Beverage Best Western Casper, Casper Wyoming February 2024 to February 2025

General Manager Big Sky Resort, Boyne Resorts September 2022 to January 2024

Directed operations at Huntley Dining Room and Chet’s Bar and Grill, ensuring seamless functionality and exceptional guest experiences.

Director of Operations Friday's SRG July 2020 to August 2022

Managed the P&L health of six stores, overseeing successful transition during corporate acquisition.

Served as interim GM for the Nashville location, driving operational excellence.

General Manager Sam Kendalls - Camden, SC June 2018 to June 2020

Oversaw day-to-day operations and developed training guidelines to ensure consistency.

Implemented operational plans until interrupted by the onset of the COVID-19 pandemic.

Owner/Operator Ram Cat Social House - Seneca, SC 2015 to 2018

Established an upscale casual dining establishment, earning "Best New Restaurant" in 2016.

Managed all aspects of operations, including menu development and staff management.

Director, Special Projects Applebee's Service International 2011 to 2015

Coordinated strategic implementation projects and provided operational analysis and solutions.

Designed test metrics and dashboards for participating restaurants.

Franchise Area Director

Managed relationships with franchisees across 68 restaurants, ensuring brand standards and providing consultation and evaluation of systems.

Director of Operations Carlson Restaurants Worldwide, TGI Fridays 2000 to 2011

Directed operations in the Tampa region, overseeing eight restaurants with combined sales exceeding $25 million.

Achieved top-ten ranking in customer service and maintained full staffing throughout tenure.

Brand Standards Manager

Developed and implemented systems to improve operations and enforce standards across company and franchise operations.

Contributed to the development of new store opening procedures, resulting in significant cost savings and operational improvements.

General Manager

Led successful operations in various locations, including Boulder, Austin, and Houston.

Spearheaded operational improvements and developed new store opening systems adopted company-wide.

Education

M.S. in Counseling, Wright State University - Dayton, OH

Bachelor's in Psychology, Wright State University - Dayton, OH

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