Legal Assistant Client Service

Deijaly A. Castillo

(***) ***- **** Gaithersburg, MD ********@*****.*** www.linkedin.com/in/deijaly Versatile and dependable legal professional with over 4 years of experience supporting attorneys in trusts and estates, collections, and bankruptcy law. Adept at managing high-volume caseloads and maintaining efficient administrative operations. Skilled in handling sensitive client communications with professionalism and discretion, serving as a reliable point of contact in time-sensitive matters. Known for the ability to pivot quickly, prioritize competing demands, and maintain steady performance in fast-paced, high-pressure environments. Committed to providing outstanding legal support and client service. EXPERIENCE

STEIN SPERLING BENNETT DE JONG DRISCOLL PC Rockville, MD Legal Assistant - Trust & Estate April 2023 - May 2025

● Support partners, senior counsel, and associates by independently managing the scheduling of internal and external meetings, providing general administrative support, and ensuring seamless coordination for attorneys and clients.

● Maintained seamless daily operations in a fast-paced environment, processing new client intake, engagement agreements, and managing both physical and electronic files.

● Spearheaded the confidential transfer of 100+ client files to another firm, managing all logistics with precision while ensuring compliance and protecting sensitive information.

● Handled and prioritized an average caseload of 60+ active clients, consistently meeting tight deadlines and adjusting focus as needs rapidly shifted.

● Drafted, reviewed, and finalized a large volume of legal documents in collaboration with attorneys, contributing to increased efficiency and improved client outcomes. KOZUSKO HARRIS VETTER WAREH DUNCAN, LLP Washington, D.C. Legal Assistant - Trust & Estate May 2022- April 2023

● Supported 10+ attorneys by drafting trust and estate documents and conducting legal research.

● Filed new LLCs, EINs, and legal entities in coordination with the IRS, CSC, and related agencies.

● Maintained confidential client records, accounts, and personal correspondence.

● Processed monthly time entries and complex billing in Juris Suite; ensured invoice accuracy and compliance.

● Prepared legal correspondence, documents, and memos under strict deadlines. PROTAS, SPIVOK, & COLLINS, LLC Bethesda, MD

Paralegal - Collections & Bankruptcy March 2021- May 2022

● Promoted within 3 months to Paralegal Position from Receptionist due to strong performance and initiative.

● Excelled within a fast-paced law firm; assessed and prioritized competing demands to provide the highest quality legal representation to clients.

● Assisted senior partner with research and legal document preparation for 150+ cases per month in advance of trial.

● Drafted and filed new case complaints via e-filing and mail to appropriate courts.

● Successfully trained onboarding employees to ensure a seamless transition between roles. SKILLS – Team player • Strong interpersonal skills • Time management and prioritization skills • Problem solving • Data analytics and legal research • Highly proficient with Microsoft Outlook, iManage, Juris Suite, 3E, Microsoft Excel, Adobe Sign, EstateWorks, Westlaw(PeopleMap) CERTIFICATIONS – DC Notary Public - Exp. September 2027 EDUCATION – Brigham Young University, Rexburg, Idaho Bachelor of Science in Psychology Graduated April 2021 – Relevant Coursework: Ethics in Psychology, Social Psychology, Interpersonal Communication, Research Methods