Customer Service Behavioral Health
Resume:
***********@*****.***
CATYA ZACARIAS
PROFILE
As a Customer Service and Stocker, I’ve been working around four years in retail and kept track of products, sales, helping customers, and disinfected some of the main areas in the store whenever customers come in. Also, I am still a college student at Georgia Military College majoring in general studies I’ll be done this year 2025. Transfer over to Valdosta State University in the spring of 2026 majoring in business management, so I want to learn more about businesses that's already been a success and the popularity of those businesses. Someday I’ll open my own business brand and build good relationships with successful people and customers.
ACTIVITIES AND INTERESTS
WORK EXPERIENCE
Dance
Singing/ Producing
Fitness
Fashion sense
Piano
Great food
Art
Data Entry
CUSTOMER service and Stocker at Royal Boutique (April 2020-July 14, 2025)
I'm experienced in de-escalating tense situations, solving customer problems, and ensuring customer satisfaction. Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Packed boxes for shipment using appropriate packing materials.
Stocked shelves, racks, and bins with new or transferred merchandise.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Removed outdated products from shelves in accordance with company policy.
Stamped price tags on merchandise, referring to official price lists.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Provided customer service by answering questions about product location, price, and availability.
Processed returns quickly and accurately according to company policy.
Stocked shelves with merchandise to ensure the availability of products for customers.
Arranged merchandise in an attractive manner to promote sales.
KEY SKILLS
Music
Analytical
Grammar and Proofread work
Friendly, courteous, & service oriented
Poised under pressure
Staff training & coaching
Critical thinking and logical
Solid written & verbal communicator
Problem solving situations
Microsoft office, word, excel, spreadsheets, etc.
Sales
Bilingual Spanish and English
EDUCATION
High School Diploma- Lowndes High School (2018-2021)
Associate degree- Georgia Military College (2023-2025)
Reference
Scott Dickson College Faculty
********@***.***
Ana Mullen Graduation Coach
Business Office / Financial Aid
******@***.***
Mrs. Royal Owner of Royal Boutique
Traci Reaves Administrative & Budget Coordinator: Valdosta
Campus Administration
*******@***.***
Contact this candidate