Human Resource Resources

Claudia Moran

925-***-**** *******************@*****.***

Human talent executive with +20 years of catalyzing trust, transformational leadership, personal development, continuous improvement, and stakeholder success in multinational consumer packaged goods, airline, and maritime industries. EXPERIENCE

Crowley Maritime

Director Human Resources 10/2019 - present

- Implemented Human Resource Business Partner model guaranteeing business and employee value creation.

- Developed and promoted engagement culture.

- Improved HR Processes through automatization, standardization, and agile implementation.

Avianca International Airlines

Regional Human Talent Director 06/2009 - 10/2017

- Lead and implemented Strategic Partner Model transforming and restructuring human resource team roles and responsibilities.

- Developed organizational culture/employee commitment monitoring and improvement programs; boosting +20% and +5% internal and external NPS, respectively.

- Headed transformational regional restructuring of Avianca Holdings; developing changes for attracting talent, training, career development, benefits, and wellness programs.

- Executed continuous improvements through diverse safety, health, and environment projects. Kimberly-Clark

Human Resource Manager 10/2002 - 05/2009

- Developed and implemented initiatives that propelled K-C El Salvador to a 93% Great Place to Work Trust Index, the best in Central America and the Caribbean region.

- Designed and coordinated leadership incubator program.

- Directed annual negotiation with workers’ union.

- Developed social responsibility program and internal communication plans. Phillip Morris

Human Resource Manager 01/2000 - 09/2002

- Created, developed and implemented comprehensive Human Resource program.

- Developed sales force career and succession plans.

- Facilitated merger of Phillip Morris, Kraft and Nabisco El Salvador. Talent Development Coordinator 01/1999 – 12/1999

- Ensured talent acquisition met pipeline requirements with end-to-end responsibility, attracting, hiring and on-boarding talent.

- Conducted organizational climate survey and improvement plans through partnering with supervisors.

EDUCATION

HR Leadership Certificate: ECornell - Ithaca, NY 07/2015 B.S. in Psychology: Universidad Centro Americana José Simeón Cañas– El Salvador,1999

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