Customer Service Non-Profit Organization

BRENT A. CANTLEY

**** * ******, ** **********, DC 20009 202-***-**** *****.*******@*****.***

Senior-level Nonprofit Management

EXECUTIVE PROFILE

Professional with record in operations, customer service and supervision. Demonstrated ability to develop rapport and build lasting relationships with prospective and existing clientele. Able to bring together diverse individuals to form a unified team. Excellent communication skills. VALUE OFFERED

● Customer/Member Service

● Issue Resolution

● Communication

● Board Development

● Volunteer Management

● Government Relations

● Skilled Editor

● Strong Analytical Skills

PROFESSIONAL EXPERIENCE

Commodity Futures Trading Commission, Washington, DC Federal regulatory agency fostering financially sound markets CONTRACTOR 2015-2025

● Directed the flow of incoming matters to be investigated by commission attorneys. On average, a dozen matters a week would be assigned for investigation. These investigations formed the basis for fraud cases that were prosecuted in court.

● Proofread and edited scores of confidential legal documents that were the foundation for the prosecution of fraud cases, notably cryptocurrency fraud. Successful resolution of these cases resulted in hundreds of millions of dollars being awarded to the U.S. Treasury Department and millions of dollars being disbursed to fraud victims.

● Recruited for and managed the internship program, resulting in over 200 interns being assigned in the four offices of the commission. Mentored individually a number of the interns.

● Provided guidance on performance indicators for the quarterly and annual operation plan of the Division of Enforcement.

The Optical Society (OSA), Washington, DC

Leading international professional association in optics and photonics SALES ASSOCIATE 2014 – 2015

● Sold ad space in OPN, the signature publication of OSA; increased revenue by $50,000. Promoted support of congresses and topical meetings conducted by OSA. BRENT A. CANTLEY PAGE TWO

Terracta, Washington, DC

European international trade and investment advisory group

[Note: the primary investor supported this company for only one year.] SALES MANAGEMENT OFFICER (Contract)2014 – 2014

● Identified and promoted trade and investment opportunities in Serbia. Association of Fundraising Professionals Foundation for Philanthropy, Arlington, VA The foundation funds initiatives of the association to improve the efficacy and ethics of professional fundraising

MANAGER 2010 – 2013

● Managed the flow of donations and information for a $12 million foundation.

● Managed relationships with donors to endowment funds.

● Liaised with the Board of Directors.

● Wrote and edited articles for a monthly e-newsletter and a quarterly printed newsletter. Edited documents for the Executive Vice President.

● Advised senior staff on improving management of fundraising records and communications efforts for the foundation of an international association for professional fundraisers.

● Supervised staff in administration of donations and IT workflow. Tenacity Group, Washington, DC

A leading financing, real estate advisory and tenant-conversion company SALES HOST

● Assisted with the sales of condominiums in multiple locations in Washington. 2007-2010 Reading Is Fundamental, Washington, DC

The nation’s oldest and largest children’s literacy organization, RIF provides literacy resources to children and their families who are most in need of them

CHIEF OF STAFF/BOARD LIAISON 1999 – 2007

In support of the CEO/President, oversaw the operations of an organization of 90 employees and a 25-member Board of Directors.

Selected Achievements:

● Developed and distributed policy and strategic planning materials to a 30-member Board of Directors and its committees. Edited a cross-departmental activities report for the Board, an advisory council and the staff.

● Completed two five-year strategic plans as a member of the senior management team. With funding levels constant over six years, the strategic plans increased by 30% the assistance provided to the most at-risk children.

● Conducted confidential research and provided counsel for the president and CEO. Oversaw operations of a 90-person staff. Created and supervised an employee achievement recognition program.

● Advised government relations staff on strategy for maintaining congressional support for the federal funding of the organization. Funding was secured for six federal budget cycles.

● Served as liaison between the staff in Washington and associated literacy programs in the United Kingdom and Argentina. Provided guidance to all global education groups that sought information from Reading Is Fundamental.

● Represented the organization on behalf of the CEO/President in meetings and at events. BRENT A. CANTLEY PAGE THREE

PRIOR PROFESSIONAL EXPERIENCE

International Monetary Fund Institute, Washington, DC The international organization that fosters global monetary cooperation PROGRAM MONITOR – CONSULTANT 1997 - 1999

American Petroleum Institute, Washington, DC

The largest trade association representing the oil and natural gas industry PROGRAM MANAGER – CONSULTANT 1995 - 1997

The American Institute of Architects, Washington, DC The largest professional organization representing architects GOVERNMENT AFFAIRS DIRECTOR 1990 - 1995

Collier, Shannon, Rill & Scott, Washington, DC

A law firm specializing in trade, environmental and consumer law LEGISLATIVE AFFAIRS REPRESENTATIVE 1989 - 1990

U.S. Representative Don Bonker (D-WA), Washington, DC and Seattle, WA A Member of Congress representing the southwest corner of Washington State and a candidate for the U.S. Senate

CONGRESSIONAL AIDE AND SENATORIAL CAMPAIGN AIDE 1988 - 1989 U.S. Senator Brock Adams (D-WA), Washington, DC

A Senator representing the State of Washington

SPECIAL PROJECTS COORDINATOR 1986 - 1988

EDUCATION

Bachelors of Arts

International Relations

University of Washington

Seattle, Washington

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