Property Manager Quality Assurance

JOSEPH D. ELMORE *********@*****.***

**** ******* ****** *****, ** 10458 718-***-****.

WORK EXPERIENCE:

NYCHA (Long Island City) December 2023 – Present

Quality Assurance Specialists

•inspect the roofs and facade at each site, and report any damage that could compromise the roof warranty agreement.

•create drawings that shows the exact locations of any damage located on the roof.

•provide the Manager and Superintendent with our findings, and who initially signs the completed

spreadsheet.

C&C MANAGEMENT (Brooklyn, NY) August 2022 – September 2023

Maintenance Manager (Marcus Garvey Apts. & Marcus Garvey Ext.)

•managed the 1st “Geo-Thermal” buildings in NYC. Both sites, totaled 900 units.

•generated and closed work tickets using Yardi Software.

•managed a staff of 20 employees, 2 Supers, 7 handymen and 11 porters.

•arrange appointments and negotiated estimates with outside vendors, to present bids to the Property Manager.

•performed monthly inspections on both sites..

•programs used here: (ADP, Yardi, Happy Co, Concur, Procore, Site Compli, Section 8 Portal.)

KNR CONSTRUCTION Queens, NY October 2021 – June 2022

Vice President of Sales – Private Contracting Co.

•Generate work with different Property Management companies..

•Create proposals to submit to clients for approval to start the work.

•Managed work assignments with in house staff.

METROPOLITAN REALTY GROUP Brooklyn, NY December 2020 – Sept 2021

Maintenance Director - LIHTC (Location: Sumet 1 Associates)

•Maintenance a twelve (12) residential buildings.

•Supervised building staff of four (4) porters, a handyman and Superintendent.

•Clear any ECB or HPD violations received at this site.

•Maintained vendor relationships.

•Monitored and track all inventory/appliances on site.

•Handled staff Payroll (ADP), Human Resources, and any scheduling issues.

•Created work orders with Yardi Software and coordinated repairs with tenants.

•Project Management: Renovated 150 Kitchens and Bathrooms, 30 apartment floors, along with the Catwalk Restoration. Which included roof and brick pointing work as well.

•Handled heavy phones calls, with excellent customer service

JALEN MANAGEMENT Brooklyn, NY February 2018 – Nov 2019

Portfolio Property Manager

•Managed a portfolio of 2,300 units in the Bayside Area of Brooklyn.

•Clear all open violations received from the ECB and HPD Agencies.

•Created work orders on MDS, arrange and coordinate repair work with the tenants and vendors.

•Monthly building and roof inspections..

•Attended building meetings (Emergency, Monthly, Annuals, as well as Elections).

ESQUIRE MANAGEMENT Brooklyn, NY February 2014 – February 2018

Portfolio Property Manager. Dec 2019 - Dec 2020

•Managed a portfolio that totaled 1200 residential units with 15 commercial spaces building’s located from

Sheepshead Bay to Manhattan.

•Supervised building staff, while maintaining a healthy relationship with tenants.

•Monthly building inspections to upkeep safety, and preventive maintenance.

•Complied with all laws, building codes, and violations: (ECB, HPD, DOB, DOHMH, NYFD.)

•Attended Monthly & Annual Board Meetings, this included Annual Elections.

•Worked with building vendors, contractors, brokers, insurance agents, lawyers, and accountants.

•Assisted with accounts payables and rent collections (arrears)..

•Created work orders on SKYLINE, and monitored payables/receivables on Quickbooks.

.MARK GREENBERG REAL ESTATE (MGRE) Brooklyn, NY July 2010 – February 2014

Assistant Site Manager (Location: Clinton Hill Cooperatives)

•Managed a 12 building Cooperative, which included a staff of 12 Union porters with 2

Shop Stewards..

•Attended monthly Board Meetings at both Cooperative and Condominium buildings.

•Scheduled repairs with shareholders.

•Responsible for curing open violations received the from ECB, HPD, DOB, NYFD and DOHMH.

Which included attending hearing.

•Conducted weekly inspections at the commercial spaces.

•Installed new Roof Railing. (Done by Able Steel) and 2 new intercom systems. (Jordan Intercom).

•Collected security staff reports – this includes daily “Deggy” Reports, Tenant complaints, and

incident reports.

•Supervised all CCTV Surveillance Camera’s: monthly security meetings with Board Members,

retrieve video footage upon request, discuss and arranged all camera installation.

•Built two Bike Rooms (North & South Campuses) – Which included ordering backs rack, painting

the room, processing new leases, program new Key Fobs, to assigning bike spaces. (Paragon Securities.)

•Represented Management Company in court for unresolved resident court cases.

•Renovated the North and South Side Security Booths: installed new phones and modem lines,

new desks, etc.

EDUCATION:

New York Real Estate Institute New York, NY. June 2010

•Salesperson Course (72 Hour) - Certification received

•Property Management – Certification received

Additional Certifications: Property Management, Construction Management, LEED Green, Real Estate Finance, and Investment in Multi-Units.

New York City Technical College Brooklyn, NY. January 1995

•Art & Advertising Design – Associate Degree

RELATED WORK SKILLS:

Property Management Software: Yardi, ADP, Yardi, Happy Co, Concur, Procore, Site Compli, Section 8 Portal, MDS, Skyline, Apexx, Kronos and Building Link.

Additional Software: MS Office, Teams, Photoshop (lite).

References provided Upon Request

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