Graphic Design Customer Service

Jackie Washington Jr.

***********@*****.*** 504-***-****

Professional Summary

Motivated and results-driven staffing professional with 7+ years of experience in recruitment, office management, and leadership. Demonstrated ability to streamline hiring processes, improve staff performance, and ensure organizational efficiency. Strong background in HR support, team coordination, and administrative operations. Seeking a management role where I can leverage my skills to lead and grow a dynamic team.

Core Competencies

- Staffing & Recruitment

- Office & Operations Management

- Team Leadership & Training

- Customer Service & Communication

- Payroll & Scheduling

- Microsoft Office Suite, QuickBooks, Adobe Creative Suite

Professional Experience

People Ready

Staffing Specialist -Houston, TX 2023-

- Responsible for finding and matching qualified candidates with available job opportunities, as well as managing the recruitment and onboarding process for temporary workers.

- Handle tasks like processing payroll and ensuring compliance with safety and legal requirements.

- Identified staff shortfalls and coordinated with the corporate office to resolve issues.

- Effectively interact and build relationships with diverse individuals.

Food SERV Staffing – Houston, TX

Staffing Manager 2019 – 2023

- Developed staffing strategies aligned with company goals and employee needs.

- Managed recruitment, training, and onboarding of new staff.

- Oversaw scheduling and ensured labor law compliance.

- Identified staff shortfalls and coordinated with the corporate office to resolve issues.

- Verified employee details and time records for accurate payroll processing.

U.S. Census Bureau – Houston, TX

Enumerator 2019 – 2020

- Collected vital census data through in-person outreach.

- Provided key insights to support federal and local funding initiatives.

- Ensured confidentiality and accuracy in population data reporting.

First Class Workforce Solutions – Houston, TX

Staffing Recruiter 2016 – 2019

- Partnered with department heads to forecast and fulfill hiring needs.

- Sourced candidates through social media, referrals, and outreach events.

- Conducted interviews and assessments to ensure candidate quality.

- Helped clients reduce time-to-hire with efficient staffing solutions.

Jesse Jackson Academy – Houston, TX

Teacher Hall Monitor Basketball Coach Senior Advisor 2005 – 2008

- Maintained campus discipline and supported academic engagement.

- Led the basketball team to a successful turnaround season.

- Designed and managed senior class budgets and events.

- Served as PTO President, improving parent-school communications.

- Created school publications using graphic design tools.

- Mentored students and reinforced positive behavioral expectations.

Education

Houston Community College – Houston, TX

Digital Communications (2014)

Southern University of New Orleans – New Orleans, LA

Computer Science (1996)

Grambling State University – Ruston, LA

Electronics and Computer Technology (1993)

Technical Skills

- Software: Microsoft Word, Excel, Outlook, PowerPoint, QuickBooks, GnuCash

- Design Tools: Adobe Illustrator, Adobe Photoshop

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