Medical Billing Office Assistant
Resume:
Lydia Rivera
Staten Island, NY**309
*********@*****.***
Objective
Able to work effectively in a team environment as well as individually. Education
****/**** ******in Career Institute, Brooklyn, NY
Medical Office Assistant
Clinical Skills
● EKG
● Phlebotomy
● Urinalysis
● Hematology
● Vital signs
Business/Computer Skills
● Medical billing
● Seamless web
● E-meds
● Microsoft Word /Excel
Externship
2013/2014 Dr.Pamela Stimler, Brooklyn, NY
Medical Office Assistant
● Answered phones, scheduled patients
● Medical Billing
● Filing
● Data Entry
Employment History
2018/2019 Royal Care, Brooklyn,NY
● Home care coordinator
● Patient Data Entry
● Schedule/ place a homecare nurse according to the patients needs
● Incoming calls
● Provide plan of care
● Medical billing
2007/2009 Ritecare Medical, Brooklyn, NY
Customer Service Rep
Answered phones assisted patients with their medical orders
Assisted different medical facilities with their DME orders
Medical billing of different patient insurances
2006/2007 City Merchandise, Brooklyn, NY
Receptionist
Answered phones routed calls in a professionals and courteous manner
Troubleshooted invoices and entered any corrected information into company database
Routed email inquiries to appropriate departments 2003/2006 Auto Help Line of America, Brooklyn, NY
Customer Service Rep/ Night Supervisor
Handled in-coming calls from members experiencing difficulties with their vehicles
Supervised call center made up of 15 customer service representatives; ensured that work was completed in a timely and courteous manner
Obtained detailed information from members and dispatched tow trucks to accidents/ breakdown sites throughout the U.S
Recorded detailed case notes into company data base
Performed general office duties including filing, faxing, etc References
References are available on request.
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