Supply Chain Product Development

Erin Marchon

Senior Operations, Sales & Supply Chain Executive

*****.*******@*****.*** • 609-***-****

LinkedIn Profile • Cherry Hill, NJ

Seasoned entrepreneur with a proven record of founding, scaling, and leading high-performing businesses across sales, operations, and logistics. Expert in identifying operational inefficiencies and implementing strategies that enhance supply chain performance, warehouse efficiency, and procurement effectiveness. Skilled in cultivating client relationships, executing high-stakes negotiations, and leading cross-functional teams to exceed growth targets. Collaborative communicator fostering high-performance cultures and aligning stakeholders with corporate vision. Recognized for stepping into new environments and rapidly delivering strategic insight, measurable improvements, and sustainable outcomes. Areas of Expertise

●Team Leadership & Development

●Warehouse & Distribution Optimization

●eCommerce Marketplace Expansion

●SKU Creation & Catalog Management

●Business Process Reengineering

●Workflow Automation & Integration

●3PL Selection & Vendor Management

●Cost Reduction & Profit Optimization

●Licensed Product Negotiations

●Contract Manufacturing Oversight

●Warehouse & Fulfillment Optimization

●Digital Transformation & Enablement

Professional Experience

B&B Systems, NY

EVP, Operations & Product Development

2015 — Present

Direct enterprise-wide operations, fulfillment, and product development to support rapid eCommerce growth while optimizing scalability and efficiency. Oversee all facets of logistics, warehousing, inventory management, customer service, and cross-border supply chain strategy across domestic and international markets. Drive technical integration initiatives, acting as the primary liaison for ERP, WMS, and marketplace tech stack optimization, including proprietary automation tools.

• Spearheaded marketplace expansion onto Walmart and Target+, generating $300K in revenue within the first 30 days and doubling annual sales through the launch of exclusive licensed SKUs.

• Managed a high-volume product catalog of 200K+ SKUs, ensuring data accuracy, streamlining product selection, and aligning inventory strategy across marketplaces to boost sell-through rates.

• Executed a seamless relocation of a 50,000 sq. ft. fulfillment facility with zero business disruption; implemented same-day shipping protocols, resulting in a 50% reduction in operational costs without increasing headcount.

• Developed and deployed custom logistics automation systems that improved order accuracy, accelerated delivery times, and enhanced customer satisfaction.

• Negotiated and secured high-impact licensing partnerships that diversified the product portfolio and strengthened brand positioning in competitive eCommerce verticals.

• Designed and implemented end-to-end process improvements, streamlining cross-departmental workflows and boosting fulfillment scalability during periods of peak demand.

• Served as lead buyer for select product categories, optimizing assortment strategy and negotiating licensing agreements to expand brand offerings and drive profitability.

Seamless Development Inc, NJ

Chief Operations Officer

2006 — Present

Spearhead operational strategy and execution, architecting the core infrastructure supporting rapid client growth and marketplace expansion. Lead cross-functional teams in platform development, logistics, and client services to deliver seamless, tech-enabled fulfillment solutions. Manage end-to-end fulfillment operations across diverse product categories, including fashion, toys, and electronics, ensuring accuracy, efficiency, and scalability. Cultivate strategic partnerships with key logistics and technology providers such as FedEx, DHL, USPS, and Salesforce to optimize supply chain performance.

• Drove exponential client revenue growth, scaling from $1M to $35M by leading multi-marketplace launches and operational improvements, achieving a 250% increase within six months. Page 1 2

• Developed a proprietary eCommerce platform that empowered clients to scale monthly sales from $15K to over $1M, enabling growth without system downtime or disruption.

• Executed a flawless relocation to a 75,000 sq. ft. fulfillment center with zero operational interruption, implementing advanced warehouse management systems that significantly increased throughput and order accuracy.

• Negotiated and secured exclusive authorization from USPS to print paid postage internally, a distinction held by only a select group of companies, enhancing shipment processing efficiency.

• Diagnosed and resolved critical client pain points such as fulfillment bottlenecks, disconnected data flows, and escalating costs by designing targeted automation and workflow optimizations, maintaining headcount while increasing capacity.

• Established repeatable, efficient systems that balanced technology integration with operational excellence, delivering measurable business impact and sustained scalability. BHFO, Inc, US

Executive Vice President of Operations (COO-equivalent) 2007 — 2012

Directed all aspects of warehouse, fulfillment, inventory management, and international shipping operations, leading a team of 120+ employees to execute daily workflows aligned with strategic growth objectives. Headed the expansion and relocation of warehouse facilities, managing the scale-up from 15,000 to 250,000 sq. ft. to accommodate rising demand and increased product complexity. Collaborated closely with technical teams to design, implement, and integrate proprietary software solutions that automated manual processes, enhanced throughput, and improved order accuracy. Developed structured onboarding and training programs to accelerate employee ramp-up and improve cross-functional collaboration across fulfillment, inventory, and customer service teams.

• Scaled monthly revenue from $500K to over $3M within three months by doubling operational efficiency and implementing scalable systems, positioning BHFO as a top global seller on eBay and Amazon.

• Directed the successful warehouse expansion and relocation, securing capital funding and redesigning workflows to support high-volume, complex order fulfillment without compromising speed or quality.

• Automated and optimized inventory and order management systems, reducing manual errors and increasing processing speed, all while maintaining lean staffing levels.

• Expanded BHFO’s vendor network to 250+ brands through operational redesign, enabling seamless management of diverse product lines with sustained fulfillment accuracy.

• Instituted comprehensive onboarding and performance tracking systems, decreasing new hire ramp-up time and enhancing workforce productivity and morale.

• Led operational integration efforts during product line expansions and acquisitions, including the successful assimilation of Street Moda’s designer footwear offerings and vendor network growth. Additional Experience

RIKKEL PINPOINT – Supply Chain Director

• Led end-to-end supply chain operations, including vendor selection, logistics, and 3PL optimization across China-based manufacturing networks.

• Identified and vetted multiple 3PL partners in Asia, enhancing freight coordination and reducing overall transit time and costs.

• Resolved a critical supply chain bottleneck, implementing a process improvement that accelerated unloading and fulfillment timelines, improved order accuracy, and eliminated manual error. Education

Bachelor of Business Administration, College of New Rochelle. Goldman Sachs 10K Small Business, The Wharton School Professional Affiliations

Board Member, Ukrainian Patriot – U.S.-Based Nonprofit (NGO)

• Served on the U.S. Board of Directors for Ukrainian Patriot, a nonprofit delivering humanitarian aid and mental health services to communities impacted by crisis and conflict.

• Provided governance and advisory support for international relief operations and domestic fundraising efforts.

• Resolved a high-impact global payment processing challenge within the first month, cutting administrative costs and redirecting thousands in monthly savings directly to frontline aid.

• Collaborate with cross-border leadership to streamline logistics and ensure timely delivery of critical medical, psychological, and humanitarian supplies to vulnerable populations. Page 2 2

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