Office Manager Executive Assistant

RORY HOGAN-KING

646-***-**** • **********@*****.*** • LinkedIn

Seasoned administrative and office management professional with 18 years of experience supporting executives and managing property operations. Skilled in calendar and travel coordination, tenant relations, vendor oversight, and confidential communication. Known for organization, discretion, and ensuring seamless daily operations in fast-paced environments.

CORE SKILLS

● Office Management

● Tenant Relations

● Calendar Coordination

● Property Software (Yardi, Propertyware,

QuickBooks)

● Vendor & Contractor Liaison

● Notary Public

● Invoicing & A/P

● Meeting & Event Planning

● Written & Verbal Communication

PROFESSIONAL EXPERIENCE

CIM Group — Property Coordinator

New York, NY May 2024 – July 2025

● Served as the primary point of contact for tenants, vendors, and guests, ensuring professional front-office operations.

● Streamlined monthly rent and above-standard invoice processing, contributing to improved financial accuracy.

● Coordinated and track work orders, achieving an average 48-hour resolution time for maintenance issues.

● Maintained and audit compliance records, including COIs and critical date files, reducing policy lapses.

● Supported tenant satisfaction efforts by proactively resolving issues and escalating concerns appropriately. Teresharan Partners, LP — Office Manager / Assistant Property Manager New York, NY Mar 2023 – Jan 2024

● Managed rent collection and processed accounts payable/receivable, maintaining 100% financial compliance in QuickBooks.

● Handled high-volume tenant communications and ensured timely follow-up on service requests.

● Created internal reports, lease forms, and communications to support operational transparency.

● Oversaw day-to-day office coordination, including supply management and vendor scheduling.

● Leveraged property software to track performance metrics and generate accurate tenant records. Hines — Control Board – Administrative Assistant

New York, NY Jul 2022 – Mar 2023

● Scheduled and coordinated building maintenance, minimizing disruption and enhancing tenant satisfaction.

● Managed after-hours building access, monitored services, and enforced safety protocols.

● Processed work orders and billing, ensuring accurate financial documentation.

● Collaborated with engineering and facilities teams for quick resolution of service requests.

● Distributed reports and correspondence to internal departments and tenants to improve communication. Brooklyn Navy Yard Development Corporation — Tenant Services Coordinator Brooklyn, NY Sep 2021 – Jul 2022

● Managed daily service requests for 75+ tenants, improving resolution speed and satisfaction scores.

● Coordinated vendor services and contractor support for engineering, maintenance, and cleaning.

● Led new tenant onboarding and policy orientations, ensuring smooth transitions and clear communication.

● Planned and executed building-wide events and emergency drills, enhancing safety and community engagement.

● Maintained tenant databases, vendor contracts, and internal files to ensure operational continuity. Sotheby’s International Realty — Office Coordinator New York, NY Nov 2020 – Jul 2021

● Managed billing, A/P and A/R, and transaction tracking to ensure accurate financial operations.

● Provided day-to-day tech and administrative support to agents, improving operational efficiency.

● Assisted in the preparation of contracts and applications for real estate transactions.

● Maintained office supplies, equipment servicing, and vendor relationships.

● Ensured compliance with timelines for closings, applications, and listings. Newmark Knight Frank (NKF) — Senior Administrative Assistant / Personal Assistant New York, NY Mar 2019 – Aug 2020

● Supported budget tracking and financial reporting, contributing to monthly internal and client reports.

● Coordinated executive travel, vendor meetings, and off-site events, ensuring smooth execution.

● Produced polished presentations, internal communications, and external correspondence.

● Managed filing systems and internal databases for efficient data retrieval.

● Liaised across departments and with vendors to resolve purchasing and operational issues. ADDITIONAL RELEVANT EXPERIENCE

Warburg Realty — Office Manager, Jan 2018 – Jan 2019 Town Residential — Assistant Sales & Leasing Coordinator, Jun 2017 – Jan 2018 Hanac — Orientation Specialist Apr 2017 – Jun 2017 The Corcoran Group — Office Manager / Executive Assistant, Jul 2015 – Dec 2016 Halstead Property — Office Manager, Jan 2000 – Apr 2015 EDUCATION

Upper Manhattan Outreach, New York, New York

Contact this candidate