Office Administrator Customer Service
Resume:
Stephanie Aleman
San Antonio, TX *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Disputes Specialist
Alorica Calling Center-San Antonio, TX
September 2022 to Present
Fraud specialists and handled qualified disputes.
Office Administrator
Via Technology LLC-San Antonio, TX
March 2023 to September 2023
Manage calls and emails and forward messages. Took payroll and entered payroll into system used. Managed and created purchase orders. Handled marketing and research for partners properties and commercial properties. Gained contacts and vendors. Used excel quick books and G&A payroll system. Bail Bondsman
Second Chance bail Bonds-San Antonio, TX
June 2022 to March 2023
Processed payment, wrote bonds, took calls, and handles customer service. Cleaned the office and kept court date and record keeping.
Call Center Representative
Conduent-San Antonio, TX
May 2018 to November 2018
handled calls via telephone and provided actions needed transfers and payments.provided needed information to customers.
Optician
Buena vista eye care-San Antonio, TX
April 2016 to September 2017
Receive prescriptions from customers, Measure the faces and eyes of customers, including the distance between pupils.Assist customers in choosing eyeglass frames and lenses.Write work orders for laboratory techs and provide them with the information needed to make new lenses.Repair and replace eyeglass frames as needed.kept track of prescriptions and ordering and maintaining vision center inventory.
Education
Sophomore in Social Work
San Antonio College - San Antonio, TX
January 2020 to Present
Associate's degree in Social Work
San Antonio School - San Antonio, TX
August 2021 to May 2024
Skills
• Case Management (1 year)
• QuickBooks (1 year)
• Excel
• Windows
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