Quality Assurance Qa Engineer

ANKUR SHRIVASTAVA

CONTACT

Address: Cumming, GA *0040

Phone: 770-***-****

Email: *****.*************@*****.***

Key Skills

• QA & UAT Leadership

• Project & Program Management

• Financial & Performance Metrics

• Vendor Coordination & Governance

• Testing Strategy & Governance

• Metrics & KPI Reporting Test

• Planning & Execution

• Risk Management & Mitigation

• Automation Integration

• Vendor & Offshore Team Management

• Stakeholder Management

• Change Management

Domain Expertise

• Customer Management

• Order Management

• Customer Billing

• Rating & Billing Management

• Data Usage Billing

• IPDR Data Collection

SDLC

• Agile/Scrum

• Waterfall

EDUCATION

• Bachelor of Engineering, 2006

CERTIFICATION

• ISTQB

• Scrum Master

• Project Management

• Agile Project Management

• Professional Diploma in PM

• Software Test Manager

• Data Analytics

WORK AUTHORIZATION

• Authorized to work without

sponsorship.

ABILITY TO TRAVEL

• Up to 25%

PROFESSIONAL SUMMARY

Results-driven QA Leader with 15+ years' experience in enterprise QA/UAT, Agile delivery, and automation. Skilled in test strategy, release coordination, stakeholder management, and aligning QA with business goals. WORK EXPERIENCE

2012 – Current Atlanta, GA

Cognizant Technology Solutions Client: Cox Communications

• Led QA/UAT team to ensure in-sprint testing aligned with business needs and sprint goals across SDLC.

• Developed and executed in-sprint QA/UAT strategies with defined metrics, reporting structures, and test governance using JIRA.

• Built a KPI dashboard to track and report testing coverage, defects, and test execution rates across all active programs.

• Led a team of 7 QA testers; created test plans, reviewed functional specs, and coordinated SIT/UAT efforts.

• Managed contractor and offshore QA teams, ensuring co-employment compliance and delivery targets.

• Led capacity planning and workload distribution for concurrent projects across multiple functional teams and locations.

• Implemented shift-left strategy with automation leads to embedding testing early in the development cycle.

• Played a central role in process improvement initiatives—reducing test cycle time by 25% through documentation updates, knowledge sharing, and automation integration.

• Reduced regression testing cycle by 30% through streamlined test case management and reuse.

• Promoted Agile best practices by aligning with leads, Scrum teams, and leadership on testing and delivery.

• Communicated testing impacts, timelines, and risks to stakeholders across development, product, and business teams.

• Worked closely with system integrators and vendors to ensure quality standards and traceability across test cases and requirements.

• Acted as the escalation point for testing-related issues, leading root cause analysis and driving resolution across systems and teams. 2007 – 2012 India

Cognizant Technology Solutions Client: T-Systems, Germany

• Managed end-to-end test planning, optimized resources, and facilitated onshore communication.

• Identified defects, conducted regression testing, and collaborated with developers for swift resolution.

• Maintained thorough documentation for traceability and quality assurance.

• Drove test automation and performance testing initiatives.

• Provided regular reports and clear updates to project stakeholders.

• Engaged with clients, identified risks, and ensured compliance with quality standards.

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