Customer Service Home Health
Resume:
Latonia Clayton -Thompson
Customer Service
Peoria, IL 61614
***********@*****.***
Professional Summary
I've been a Home Health Aide for two years, I really enjoy caring for people. I also have some Customer Service experience.. My most recent Job I was a see Secretary/receptionist, for Dr Clean power washing.. And I was a CSR over the summer in Seguin,Texas. Helping customers with issues wit product and services Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manufacturing /General assembly
Rivian-Normal, IL
May 2023 to February 2025
I work as team member in general assembly… working. a variety of torque tools under the vehicle
• Operated various hand tools, power tools, and machinery to complete assembly tasks efficiently
• Collaborated with cross-functional teams to troubleshoot and resolve technical issues during the assembly process
• Contributed to continuous improvement efforts by suggesting modifications to assembly processes or equipment for increased efficiency or cost savings
• Assisted in training new team members on assembly techniques, safety protocols, and quality control procedures
• Followed all safety guidelines and maintained a clean and organized work area at all times Packer
Caterpillar/Morton-Morton, IL
March 2022 to October 2022
Pack parts for outbound/shipping
Box Toe/ Fitting
Red Wing Shoe Company-Red Wing, MN
January 2021 to July 2021
I applied the box toe the boots using glue and a steam press... also did some packaging of the the boots In Home Caregiver
Freese-Peoria, IL
February 2015 to March 2020
Take care of Kimberly Freese mother. With daily living . Cooking, cleaning, assisting with baths, using the restroom, clothing, ETC.
Also administering medications . Running errands also. Secretary/Receptionist
Dr Clean power washing and Detailing-Peoria, IL
March 2016 to April 2019
Answering phone making appointments and also calling customers confirming appointment date and time. Money handling, and light cleaning
Home Health Aide
Kathy Baker/ employer-Davenport, IA
September 2012 to June 2014
Responsibilities
Caring for Ms. Baker's elderly mother in their home. Her mother was disabled. I assisted with sponge bathing, clothing, feedings, administering medications. And some light house cleaning. Accomplishments
That there are people in this world that really need the help and or assistance from someone else. And I really enjoyed helping Ms Baker
Skills Used
Communication, and health care..
Customer Seervice Representative
Altell Communjcations-Seguin, TX
April 2011 to July 2012
Assisting customers with mobile phones purchases, help in solving phone issues, and trouble shooting I only worked weekends up until they closed their doors in July of 2012. I enjoyed the job. Working with and helping people Education
High school or equivalent in Required subjects
North High-Chicago, IL
August 1985 to May 1989
Skills
• Cash handling
• Medication Administration (2 years)
• housekeeping (2 years)
• Assembly
• Residential Cleaning
• Food Preparation
• Front Desk (5 years)
• Detailing
• Microsoft Word
• Computer skills
• Manufacturing
• Cooking
• Front desk
• Communication skills
• Lean manufacturing
• Data entry
• Customer Service (5 years)
• iOS
• Computer Literacy
• Home Care (6 years)
• Home Health
• Customer service
• customer service skills (4 years)
• Senior Care
• Car Wash
• Care Giver
• Power tools
• Meal Preparation
• Dementia Care
• Cash register
• Phone Etiquette (5 years)
• Typing
• Heavy lifting
• Caregiving
• Laundry
• Patient Care
• Warehouse experience
Certifications and Licenses
Driver's License
Home Health Aide
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