Quality Assurance Accounts Receivable

Aftabur Rahman, Kearney, Missouri ***** • 518-***-**** • ********@*****.*** • linkedin.com/in/aftabur-rahman-mba

Summary

A dynamic and performance-oriented executive with an M.B.A. and over 25 years of seasoned expertise in large-scale warehouse, distribution, and retail operations. Proven ability to provide operational and financial support for a predetermined area consisting of multiple DSD hubs/warehouses, ensuring adherence to Annual Operating Plans (AOP) and Key Performance Indicators (KPIs). Adept at controlling inventory, reducing stale, ensuring SOX compliance, FDA inspections, and leading teams (10-20 direct reports) to achieve high performance, safety, and quality standards. Committed to optimizing routing, driving sales targets, and executing warehouse optimization strategies.

Skills

Warehouse & Distribution Management: Area Warehouse Management, DSD Hubs/Warehouses (Depots), Asset Operations, Inventory Levels & Control, Stale Reduction, Stock Audit, Cube Utilization, Backhaul Possibilities, Warehouse/Depot Optimization Strategy

Financial & Budget Management: Annual Operating Plan (AOP) Creation & Management, KPI Management, Warehouse Expense Control, Region Budget Adherence, Accounts Receivable (A/R), Revenue Results (from previous roles)

Quality & Compliance: Safety & Quality Standards Adherence (Zero Accidents, Zero Contamination), Corporate Safety Programs, FDA Inspections, OSHA, SOX Compliance, Corporate Operating Guidelines Adherence

Team Leadership & Development: Direct Report Management (10-20 reports across multiple facilities), Supervisory Responsibilities (Interviewing, Hiring, Training, Appraising, Rewarding, Disciplining, Problem-Solving), Headcount Planning, Goal Setting, Talent Development, Positive Employee Relations, Morale Building

Logistics & Transportation: Optimizing Routing, Fleet Services Relationships, Common Carriers Relationships, Lead Times Monitoring, Shipping & Receiving (from previous roles)

Process Improvement: Operational Excellence, Continuous Improvement (from Lean Six Sigma), Process Optimization, Problem Solving, Strategic Planning (local warehouse environment)

Sales & Customer Focus: National Programs/Promotions/Local Initiatives Support, Sales Targets Delivery, Customer Service (from previous roles)

Software & Systems: MS Office (Word, Excel, Access, PowerPoint), WMS (Warehouse Management Systems from previous roles), Distribution Center Reporting Tools

Computer Languages: SQL, Python, R, Java, JavaScript, C, C++

Experience

WALMART, Bentonville, Arkansas Quality Assurance Manager (2022-2024)

Created and administered quality assurance standards, spearheading the seamless execution of programs that ensured zero product contamination and adherence to safety and quality standards in distribution.

Utilized Lean Six Sigma principles to pinpoint non-conformances and root causes of issues, driving continuous improvement and optimizing operational workflows for warehouse optimization strategy.

Developed and implemented quality control tests, customized products at various stages, and wrote reports documenting production issues, ensuring stock audit / SOX compliance and readiness for inspections.

WALMART, Bentonville, Arkansas Senior Manager I Operation (2021-2022)

Owned financial responsibilities and accelerated profitability by adjusting operational budgets, directly impacting AOP budget achievement and controlling warehouse expenses.

Administered high-value budget and managed a workforce of 3,000 associates, demonstrating the ability to manage 10-20 direct reports across multiple facilities and oversee their overall direction, coordination, and evaluation.

Improved quality control and operational efficiency through establishing departmental procedures and policies and workflow timelines, ensuring team compliance with all corporate operating guidelines.

WALMART, Bentonville, Arkansas Operation Manager II (2019-2021)

Modernized program policies, goals, objectives, and procedures to increase operational efficiency, directly contributing to warehouse headcount planning, goal setting, and strategizing within the local warehouse environment.

Established hiring strategies, policies, and procedures, including interviewing, hiring, and training employees, and managing their performance, rewards, and discipline.

WALMART, Bentonville, Arkansas Co-Store Manager (2016-2019)

Orchestrated smooth execution of daily operations, including daily operational management such as inventory review of slow-moving and short-coded product, and actions against.

Promoted positive employee relations and morale, ensuring high performance and achieving budgeted revenue results.

Incorporated helpful equipment and staffing adjustments based on staff and process productivity results, supporting asset operations.

OCEAN STATE JOB LOT, Clifton Park, New York Store Manager (2014-2016)

Formulated strategic and operational objectives to resolve conflicts and problems in an efficient and timely manner, demonstrating ability to address complaints and resolve problems.

Restructured product prices and simplified delivery schedules by liaising with suppliers, developing relationships with common carriers and optimizing routing.

TARGET, Colonie, New York Store Team Lead (2012-2013)

Outperformed company growth directives by championing operational policies and resource allocation.

Motivated the human resources department to centralize job descriptions, hire competent personnel, oversee employee training programs, and execute staff evaluation parameters, directly applicable to supervisory responsibilities.

SEARS HOLDING, Bronx, New York Store Manager (2010-2012)

Directed planning and management of a big box $40M organization containing over 300 employees, demonstrating extensive leadership experience within a warehouse environment (distribution center for a large retailer).

Outperformed key areas to improve programs and reduced costs while exceeding all performance metric expectations.

ADDITIONAL EXPERIENCE (Prior to 2010, reflecting 25+ years of expertise)

Project Coordinator at CVS Health: Managed project timelines and resources, gaining experience in project-related duties and assignments within a large corporate structure.

Business Development Executive in Amina Fashion: Drove market expansion and contributed to revenue growth, providing foundational experience for supporting national programs, promotions, and local initiatives to deliver sales targets.

Soldier within U.S. Army: Developed foundational leadership, discipline, and problem-solving skills in high-pressure environments, fostering a strong work ethic.

Education

Alameda College and University, Boise, Idaho Master of Business Administration (M.B.A.)

Bellevue University, Bellevue, Nebraska B.S., Software Development Expected Graduation 2026

Certifications

IBM Data Science Certificate (Expected August 2025)

Google Data Analytics Certificate

Google Cybersecurity Certificate

Languages Fluent in Bengali and Spanish, proficient in Urdu and Hindi

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