Customer Service Retail Sales

Fatima Adam

Phone: 678-***-**** Email:

***************@*****.***

Professional Summary

Motivated and reliable individual with strong customer

service skills and a proven ability to work efficiently in

fast-paced environments. Quick learner with excellent

phone etiquette and interpersonal communication, seeking

to bring enthusiasm and dedication to a customer-facing or

team-oriented role.

Skills

* Customer service and hospitality

* Phone etiquette and professional communication

* Cash handling and basic POS systems

* Team collaboration and multitasking

* Problem-solving and conflict resolution

* Retail sales support and stocking

Work Experience

Walmart — Digital Shopper

Lincoln, NE

Jan 2024 — Jul 2025

* Assisted customers with online orders, ensuring timely

and accurate product selection and packaging.

¢ Maintained a clean and organized workspace while

managing multiple tasks under time constraints.

* Delivered excellent customer service by resolving issues

and providing product information.

Customer Service Volunteer (Community Event Support)

Lincoln, NE

Jun 2023 — Dec 2023

* Supported local events by welcoming attendees,

answering inquiries, and providing directions.

¢ Gained hands-on experience in guest relations and front-

facing roles.

Education

Lincoln High School — Lincoln, NE

Graduated: 2023

Contact this candidate