Project Manager Technical

cpingstrum @msn .com • (***) *** - ****

linkedin.com/in/pete-ingstrum-52a5b117 • Gilbert, AZ 85297

Six-Sigma Certified Technical Project Manager with substantial experience overseeing and ensuring the successful delivery and management of single and multiple technical projects within scope, quality, time, and cost constraints.

Proficient in creating initiatives, developing quality plans, guiding cross-functional teams, and driving outcomes in complex client-facing roles. Proven track record of developing quality methodologies, engaging stakeholders, implementing infrastructure and network solutions, and providing superior services with the highest quality. Exceptional communication skills along with solid understanding of local and international laws and regulations and standards.

Experience and record showing the ability to build a quality program for infrastructure installations that repeat improvement and customer satisfaction. Vast knowledge in QA/QC frameworks, regulatory compliance, industry and technical quality standards.

Tech and Professional Proficiencies

BICSI Certified Hewlett Packard Wireless and Network Design Enterasys Network and Wireless Design

Bogen Sound Systems Fiber Optic and Infrastructure Certified Bosch CCTV Surveillance

Intrusion Systems Ruckus Wireless Design and Installation Shor-Tel Phone System Design and Installation

Data Center infrastructure buildouts. American Express, Charles Schwab, Goggle, Microsoft, Bank of America.

Cisco VoIP/Network and Wireless Design Visio Microsoft Project (Project Tracking Application) SharePoint PMI Project Management Training Microsoft Office (Word/Excel/PowerPoint)

Oracle based Financial Project Tracking SDLC Methodology MAGIC-Project Tracker Salesforce PlanGrid/Autodesk Fluke testing. KPA Flex Quality and Safety programs.

Experience with KPA platform to track and measure Quality programs to help track and stay ahead of quality issues as they arise.

Very comfortable at leading cross-functional initiatives and communicating with all leadership teams.

Worked on creating and training in the installation quality for very different projects. From School Districts to Google data centers.

Tracked all my assignments with strictest adherence to quality standards.

Lead teams to create several project specific QA plans (regarding industry and regulatory standards) from installation to closeout documentation standards.

IES Communications Dec 2023 – Jun 2025

Quality and training specialist:

• Oversight of major projects from High Raise structures to Data Centers, assuring installation quality and conformance with regulations (codes), specifications of customer and industry standards. Supported and mentored teams in the implementation and continuous improvement of internal and customer quality compliance programs.

Worked across serval project teams and leaders to make sure all parties work together and communicate

regularly as each part of the project impacts other teams and installations.

VectorUSA: Feb 2023 – Sept 2023

Senior Project Manager

Manage critical local projects while overseeing all multi-phase aspects. Lead critical projects while complying with budget and time deadlines. Increase profitability of business by thousands of dollars through building and maintaining vendor relations.

• Manage critical projects globally while overseeing all multi-phase aspects. Lead critical projects while complying with budget and time deadlines. Increase profitability of business by thousands of dollars through building and maintaining vendor relations.

•Completed major projects both locally and east coast projects on time and under budget.

•Directed teams of Quality Leads across U.S. locations, creating alignment, team efforts, to provide the customers with excellence in both internal and customer quality standards.

OnX/CBTS (Contracted to American Express) May 2015 – Nov 2022

Analyst/Project Manager

Manage critical projects globally while overseeing all multi-phase aspects. Lead critical projects while complying with budget and time deadlines. Increase profitability of business by thousands of dollars through building and maintaining vendor relations. Worked vigorously to maintain QA standards policies and all the local and international regulations to ensure the highest quality standards.

● Resolved potential interruptions in network or applications of stakeholders worldwide through communications and project knowledge.

● Minimized expenses by controlling budget and costs by thousands of dollars, while upholding the highest quality standards.

● Maximized the Telecom infrastructure quality compliance and functionality through coordination with twenty-five or more engineers. Created QA checklists regulatory compliance, industry and customer standards along with responsibility metrics forms.

Trans-West Network Solutions Inc., Location April 2013 – Dec 2014

Senior Project Manager

Spearheaded total network deployments for multi-site projects, including network upgrades and total new builds. Optimized productivity of resources by 35% through effective resource management. Eliminated unneeded expenses by overseeing budget and cost (which saved. Enhanced efficiency by 35%) of business by maintaining proficient vendor relations. Ensured high quality customer experience by liaising between customer service providers and engineers.

● Managed projects worth $1.5M to $6M by directing multi-phase aspects of projects.

● Enabled organization’s goal achievement through change management.

● Delivered different Fiber Optic and Copper trunking services to customer sites by coordinating with telecom and internet service providers.

● Led teams which Installed entire network systems in several schools in the Southwest

Worldwide Technology Inc., Location Aug 2011 – Nov 2012

Project Manager

Spearheaded projects effectively by utilizing SDLC methodologies. Implemented VoIP deployments, OS

upgrades, and network and server refreshes in several industries.

● Revamped blueprints and implemented changes according to as-built documents (which then saved hundreds of hours, thousands of dollars, and made our team more efficient by clearing obstacles Managed project costs and updates, risks and issues, and timelines by collaborating with several teams.

● Increased business productivity and efficiency by 25% through coordinating with teams and infrastructure oversight. Spearheaded several team members at different technical levels through collaborative work. Identified and met consumer objectives through data center implementation.

● Nurtured client relationships through effective account management (which saved thousands of dollars and hundreds of hours)

● Assessed and implemented major VoIP deployment for Central Arizona Project headquarters and thirteen satellite locations.

● Assured timely deployment of over 1200 phones while following budget limits (and thus saving hundreds of hours and thousands of dollars).

● Provided project input and leadership for new builds and IDF/MDF upgrades at Chandler Regional/Gilbert Mercy and St Joseph Hospitals.

● Headed design and coordination for local and national clients.

● Planned and executed projects as per established standards that resulted in margins of between 30% and 70% on various projects.

● Developed and established infrastructure cabling and fiber backbone by installing network equipment, such as Cisco and HP.

Education

Applied Science/Business

Mesa Community College, Mesa Arizona

Information Technology Management

University Of Phoenix, Phoenix Arizona

Certifications

Industry Certifications, Six Sigma Certification – Vision Learning Systems.

BICSI

Peter J. Ingstrum

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