Manager Ii Case

EDUCATION

Howard University

Bachelor of Arts in Sociology

New Brunswick, NJ

December 2025

Rutgers University

Master’s of Social Work

Washington, D.C

May 2021

WORK EXPERIENCE

Admissions Recruiter

New York Automotive & Diesel Institute

New York, NY

Feb 2024 - Mar 2025

Cultivating strong partnerships with local high school administrators and counselors to coordinate college fairs, workshops, and campus visits. Organizing recruitment events, open houses, and campus tours to showcase the college offerings. Maintaining records of prospective students, inquiries, and admissions decisions. Area Manager II

Amazon

New York, NY

Oct 2022 - Feb 2023

Collaborated with department managers develop and implement policies and procedures. Reduced product delivery time from 10 days to 4 days by redefining responsibilities and improving accountability of employees.

Supported operational team, ensuring all administrative and compliance functions followed regulatory best practices.

Area Manager I

Amazon

Syracuse, NY

June 2021 - Oct 2022

Ensured network standard training programs are implemented and consistently utilized to drive best practices standardization across inbound department. Assessed development plans and facilitated company-wide learning opportunities for employees. Designed e-learning courses, career plan program and workshops for current employees. Case Manager

Platinum Community Care

Performing initial assessment and regular re-assessment of clients to determine needs. Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans.

Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes

New York, NY

Mar 2023- Jun 2024

LEADERSHIP & PROFESSIONAL DEVELOPMENT

Washington, D.C

Apr 2020 - Present

Soror

Sigma Gamma Rho Sorority, Inc. - Alpha Phi Chapter Organized leadership development workshops, improving overall team effectiveness and member skills.

Developed and implemented initiatives to improve member engagement and retention. Managed communication between the executive board and general members after monthly meetings. Savanna Gibson linkedin.com/in/savannag23/

SKILLS & CERTIFICATIONS

Team Management: Project Planning, Quality Assurance, Risk Management, Budget Management Interpersonal Skills: Candidate Assessment, Talent Acquisition Strategy, Professional Development OutReach: Program Development, Client Assessment, Relationship building promoting equity and & wellness.

Project Management: Vendor Management, Delegation, Long-term Planning, Networking

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