GIS Technician II

Daekyu Lee

**** **** ****** *** • Silver Spring, MD 20906

Phone: 240-***-****

Email: **********@*****.***

PROFILE: Over 7 years of management experience in government and commercial settings. Demonstrated expertise in project management, team building, analysis, budget management, and improving operations. Able to assess needs, processes, and performance and recommend and implement improvements. Strong skills in customer service, as well as interpersonal, written and verbal communications. Excellent ability to establish priorities, multi-task, and meet strict deadlines. Proven proficiency in developing innovative solutions to problems and achieving results.

EMPLOYMENT:

ASRC Federal, Government Contractor 04/2018 to Present [6 years]

GIS Technician II

4600 Silver Hill Rd

Suitland-Silver Hill, MD 20746

Supervisor: Nathan J King, 301-***-****, May be contacted.

Served as a GIS Technician for the U.S. Census Bureau. Managed multiple projects regarding different facets of GIS.

Project Management, Analysis and Workflow Management: Meet needs for multiple projects leads each encompassing a different side of GIS. Multiple changing projects that would require quick absorption of new materials, programs, and languages. Create project timeline and assign, monitor, and adjust tasks according to staff strengths/weaknesses to fulfill deadline completion. Review progress and make production and priority adjustments as needed. Manage multiple tasks list to complete projects with adjacent deadlines. Resolve problems and issues, including crisis situations. Conduct post-event assessments to identify successes and areas for improvement.

GIS Systems, QA/QC and Technical Work: Complex understanding of multiple ESRI products as well as the implementation and workflow for robust quality control on all geographic outputs. Usage of coding languages such as Python to use and build scripts and tools for in-house GIS services. Analyzed and resolved over 400 ungeocoded addresses per day by digitizing and modifying spatial features and address ranges in MAF/TIGER system for the U.S 2020 Census. Utilized Esri ArcGIS and Census proprietary GIS software systems to revise records for consistency and accuracy on all projects by using Production Mapping tools.

Customer Service: Serve contact points for clients of certain projects. Anticipate and respond to needs, maintaining flexible and service-oriented attitude. Purchase personal and business-related goods, including supplies, as extension of house staff. Assist in managing schedule and making meeting arrangements and appointment reservations, as needed.

Communications: Build rapport with internal staff and external departments to improve operations and flow of information. Respond to written and verbal inquiries from the public and the media, adhering to strict communication standards.

Information Management: Develop and utilize spreadsheets, databases, and professional documents to improve operational readiness, manage projects, and research information. Maintain records on events, including menus, demographics, and after-action reports. Assist in maintaining database for employees.

Chris Van Hollen DNC Campaign Office 09/2015 to 01/2017 [1.5 years]

Senior Intern

10605 Concord St

Kensington, MD 20895

Supervisor: Tyler Redenbaugh, 240-***-****, May be contacted.

Served as a senior intern for Chris Van Hollen’s 2016 Senate Campaign. Helped to manage volunteer operations and direct staff to ensure efficient processes and satisfaction.

Operations Management: Direct operations of volunteer services, planning, coordinating, preparing maps and transportation for groups of people, both planned in advance and last minute, with a range of volunteers from an array of ages and ethnicities. Continually analyze operations, procedures, and policies to achieve highest efficiency and best practices. Recommend and implement range of process improvement initiatives. Implement, apply, and interpret policies, regulations, and directives. Work with senior management to establish goals and objectives.

Personnel Management: Had control of volunteer staff, promoting teamwork and communication. Provide continual training and coaching to improve employee performance, job knowledge, and career advancement; also, serve as point of contact for benefit information. Resolve employee issues and provide employee input and feedback to management. Train others in canvassing and other campaign tools.

Two Brothers Liquor 07/2014 to 03/2016 [2 years]

Assistant manager

5860 Baltimore National Pike ste d

Catonsville, MD 21228

Manager: Dulmee Yang, 301-***-****, May be contacted.

Served as the assistant manager of Two Brothers Liquor. Manage store operations and direct staff to ensure efficient business processes and customer satisfaction.

Supply Management: Take inventory and plan orders to regulate flow of product and ensure stock levels meet event and daily needs. Research best products and vendors to comply with state purchasing regulations; establish delivery protocols and resolve delivery problems. Rotate stock, monitor usage and storage to ensure efficiency, sanitation, and security, and reduce waste. Negotiate, administer, and oversee vendor and service contracts. Maintain documentation, verify invoices, and assure prompt payment.

Budgeting / Funds Management: Develop pricing and cost accounting procedures. Analyze and forecast product and labor costs estimates. Apply due diligence to projects to ensure feasibility and cost effectiveness, as well as conduct after-action reviews. Compile budget information and apply generally accepted accounting procedures and state regulations to track expenditures, including petty cash. Perform cost and price and comparative analyses. Develop and implement pricing and marketing information for clients. Identify and resolve budget issues and develop cost-cutting solutions to ensure budget adherence.

EDUCATION:

University of Maryland - College Park December 2017

B.S. Geography

Concentration: GIS/Remote Sensing

SKILLS AND ABILITIES:

Languages:

oEnglish

oKorean

Software Skills:

oFocus (5 years)

oArcGIS/QGIS (7 years)

oPython (5 years)

oArcpy (5 years)

oMySQL (5 years)

oHTML (4 years)

oR Script (4 years)

oGATRES/JAGUAR (6 years)

oExcel (15 years)

oAccess (7 years)

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