Zignia Lugo
Portsmouth, VA *****
*********@*****.*** 973-***-****
Languages: Fluent in English and Spanish
Authorized to work in the U.S. for any employer
Professional Summary
Detail-oriented and results-driven professional with a strong background in accounting, payroll administration, tax preparation, and client services. Skilled in general ledger accounting, financial reporting, and tax compliance. Adept at working independently and collaboratively, with excellent interpersonal communication and problem-solving abilities. Demonstrated ability to adapt quickly, manage multiple tasks, and deliver exceptional customer experiences. Bilingual in English and Spanish, with a passion for delivering accurate and efficient administrative support in fast-paced environments. Core Competencies
- Stick Welding & Metal Fabrication
- Payroll Processing & Timekeeping Systems
- Accounts Payable & Receivable
- Financial Reporting & Analysis
- Income Tax Preparation (Federal & State)
- General Ledger Reconciliation
- Customer Service & Client Consultation
- Microsoft Excel QuickBooks Accounting Software
- OSHA Safety Protocols Blueprint Reading
- Bilingual Communication Problem Solving Attention to Detail Professional Experience
Welder Apprentice
NNSY – Portsmouth, VA
August 2024 – February 2025
- Learned and applied stick welding techniques in a safety-compliant shipyard environment.
- Read and interpreted technical blueprints for project execution.
- Performed metal cutting, grinding, and fitting while adhering to OSHA standards.
- Practiced physical endurance, teamwork, and attention to precision in fabrication processes. Tax Preparer / Consultant (Seasonal – Tax Season)
Self-Employed – Portsmouth, VA
October 2010 – Present
- Prepare accurate federal and state tax returns during the annual tax season, ensuring full compliance with IRS regulations.
- Analyze financial documents to apply deductions, credits, and adjustments to minimize client tax liabilities.
- Advise clients on IRS correspondence, tax planning strategies, and regulatory updates. 1
- Maintain up-to-date knowledge of federal and state tax codes.
- Deliver personalized, timely, and confidential tax services to a diverse client base. Payroll Administrator
Structural Ship Repair – Virginia Beach, VA
April 2022 – January 2024
- Managed end-to-end payroll processes, ensuring compliance and timely payments.
- Utilized timekeeping systems to track attendance and maintain accurate records.
- Onboarded employees and maintained confidential payroll data.
- Resolved payroll discrepancies and ensured accuracy of reporting. Administrator
Visiting Caregivers of America – Portsmouth, VA
July 2019 – January 2023
- Managed administrative tasks including accounts payable/receivable and client billing.
- Handled high call volumes with professionalism and empathy.
- Suggested improvements to streamline office procedures and data tracking. Private Caregiver
Visiting Caregivers of America – Portsmouth, VA
August 2017 – March 2020
- Provided personal care support including hygiene, meals, and medication assistance.
- Maintained clean and safe environments for clients.
- Improved client well-being through compassionate, daily care. Education
Certificate in Accounting Specialist
Tidewater Community College – Portsmouth, VA
June 2023 – August 2023
Bookkeeping Financial Accounting Payroll Tax Fundamentals Audit Accounting Associate of Science in Business Administration
Tidewater Community College – Portsmouth, VA
January 2020 – May 2022
Finance Marketing Management Business Law Operations Economics Some College – Accounting & Finance
Berkeley College – Little Falls, NJ
June 2015 – December 2015
Technical Skills
- General Ledger & Bank Reconciliation
- Journal Entries & Financial Statements
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- Microsoft Excel QuickBooks
- Data Entry & Documentation
- Tax Software (Basic)
- Customer Service & Support
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