Property Manager Management

SYLVIE GENEST

**** ****** ****** *********, ** **020Phone: 954-882-2814Cell: 954-***-****

EMail:********@*******.***

Summary

Quality-focused Property Manager who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs. Dedicated Property Manager who has concern for both sides of the equation, from residents to board members. Highly skilled in conflict resolution and mediation techniques.

Highlights

Program management Computer-savvy

Exemplary people management skills Alternative Discipline Techniques Collaborative manager Exceptional interpersonal skills Exceptional communication skills Multi-family property management Decisive Skilled multi

Microsoft Office (Excel,World,Quickbook.. Flexible schedule Valid Florida driver's license English-French language Fast learner Notary Public

Accomplishments

More than 10 years experiences in property management. Decreased operating costs by 100% by implementing new cost control procedures. Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives. Trained and mentored at less 2 new employees each year. QuickBooks, Microsoft office and more are software’s that I master. I stay for 5 years in a HOA community. I had to work for them voluntarily. A small community in Margate. I had to apply the procedures of the "720" law has very difficult customers. SYLVIE GENEST

2734 pierce street Hollywood, FL 33020Phone: 954-882-2814Cell: 954-***-**** EMail:********@*******.***

Experience

October 2011 to April 2013

LAUDERHILL TEN MGT ( Hollywood, FL)

(CAM) Property Manager-Controller Collected and kept careful records of rental payments. Achieved the highest possible net operating income, by implementing cost control and revenue improvement programs. Monitored and documented all income, including delinquencies. Managed all day-to-day activities involving tenants, subcontractors and property management. Wrote clear and concise owner's reports based on findings from quarterly financial statements. Monitored common areas for cleanliness and safety. Compiled and conveyed all operational and financial data to the regional manager. Worked with the owners to identify, develop and achieve community goals and objectives. Monitored all infrastructure and building expenses and reviewed and approved invoices. Contract, insurances, bids. Negotiations of Contract ….

June 2009 to September 2012

AZTEC RV RESORT (Margate,FL)

Controller-Manager. Turnover project: (Law-Rules and regulation- built accounting project with the developer. Collected and kept careful records of rental payments. Oversaw budgeting process for 334 assigned properties. Monitored and documented all income, including delinquencies. Managed all day- to-day activities involving tenants, subcontractors and property management. Compiled and conveyed all operational and financial data to the regional manager. Established and implemented leasing goals while managing an effective lease expiration program. Director of Finance (independent contributor), office manager (also responsible for Human Resources). March 2003 to June 2008

LUCKY SEVEN FOOD STORE (Hollywood, FL)

Owner-Controller-Administrator Managed one commercial properties totaling over 3000 square feet. Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends. Maintained excellent customer relationships by adhering to the

“10 Pledges of Customer Service.”Achieved the highest possible net operating income by implementing cost control and revenue improvement programs. Created staff schedules in response to business Conducted inventories of and delivered building supplies needs. Monitored common areas for cleanliness and safety. Education

2012

DBPR Hollywood, FL

Cam: Certification

1986

Laval University Quebec, Qc

BBA: Administration –Accounting controller

1982

Quebec informatics institut

Associate: Controller

1980

Samuel Champlain Quebec, Qc

High School Diploma: Accounting

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