Mark S. Cooper
Spring, Texas 77386
Email: ********@*******.***
PROFESSIONAL SUMMARY:
I am an IT professional with over 20 years of SAP experience in MM, IM/WM, SD, QM and PP. Strong background in analyzing, configuring and overall understanding of all Supply Chain modules
SKILLS:
SAP Business analysis
ITIL Certified Requirement gathering
Supply Chain MS Office
Procurement Project Management
PROFESSIONAL EXPERIENCE:
Primesource Building Products
Senior Supply Chain Analyst
Supported functionality and process improvements for 34 DC's with mix of IM and WM
Developed robust RF functionality to maximize bin level accuracy and order efficiency.
Developed Process Improvement for all areas of Supply Chain
Support. Analysis and configuration PP/QM for MTO and MTS orders
Support of Fresh Service tickets and project support.
Writing specs for new functionality for Abap team.
Analysis of day to day operations
TechnipFMC Technologies (05/05-05/20)
Senior SAP Supply Chain Analyst MM, IM/WM, PP, QM and Procurement
Responsibilities:
Senior IT analysis of Supply Chain modules focusing on Procurement IM/WM and QM
Worked directly with business gathering data for process improvement and new functionality
Rollout of Procurement, QM and WM for Angola, Argentina, Mexico, and multiple others
Worked with end users to resolve system generated errors
Extensive configuration of MM/Purchasing and WM.
Project lead for multiple implementations WM and Purchasing
Conducted monthly meetings with business super users
Coordinated day to day resolution of SRQs
Testing of new functionality to ensure proper results and document process.
Worked as a direct liaison between business and project management.
Sigma Resources (Philip Morris) (9/04-4/05)
Implementation of SAP
Responsibilities
Coordination of all WM, QM and Procurement policies
Blueprinting of all Warehouse and Procurement strategies
Train the trainer lead instructor
Project lead for multiple implementations
SAP rollout of full Supply Chain modules
Sapphire Technologies (Conoco Phillips) (2/04 9/04)
Documentation and Training Delivery Lead
Responsibilities
Developed Work Instructions, Exercises and Sims for SD, MM & FI Modules using Info Pak.
Recorded English and Spanish versions for Mexico Training
Performed F.I.T. for accuracy.
ERP Staffing (Nikon Industries) (8/03-1/04)
Documentation and Development
Responsibilities
Developed Classroom Training for SD, MM & SM modules from BPPs in InfoPak.
Tested exercises for functionality and correctness in classroom environment.
Conducted Web-ex classes.
Project Lead for Development
ERP Staffing (Paramount Pictures) (4/03-7/03)
Lead for Documentation Training
Responsibilities
Developed Classroom Training for SD & MM modules from BPPs in PowerPoint, Word, and Visio.
Tested exercises for functionality and correctness in classroom environment.
Conducted Train the Trainer classes.
Oxford Intl (Wyeth Pharmaceutical) (5/02-3/2003)
Documentation Specialist/Team Lead
Responsibilities:
Developed Documentation for WM, PP & MM (Shipping, Receiving, Master Data, Pharmacy, Dispensing, RF, Master Data, and Inventory Control.
Working with SAP Training Teams and SMEs to ensure documentation passes for FDA Certification.
Cedar (Delphi Automotive) (11/01-3/02)
Documentation Specialist/Tester
Responsibilities:
Worked on Documentation and Exercise Teams
Developed Exercises for PP, MRP (MM) & Order To Cash (SD Module) version 4.6C
Worked one on one with Delphi Managers to ensure proper training procedures.
Tested processes for accuracy in SAP live system
Wrote Documentation for MRP and Order To Cash training.
Kinley & Manbeck (Avaya) (12/00-9/01)
Independent Contract Trainer
Responsibilities:
Conducted training classes for Avaya employees in SD, MM, QM, PS, PM & FI/CO Modules version 3.1H in a Call Center environment.
Worked with end-users and Project Managers to customize SAP training materials.
Trained Billing/Collections, Procurement and Order Entry Employees, Super-users and Project Managers.
Consulted on cut-over of SAP accounts from Legacy Systems
Worked on Help Desk Team doing post-go live facilitation.
Tested new processes for implementation
Worked on customized training procedures for various call centers
Conducted classes with Project Managers and Super Users then trained end users
UNION CARBIDE CORPORATION Houston TX (9/99-12/00)
Training/Documentation Specialists
Responsibilities:
Worked on SAP R/3 training cut-over teams for non-Carbide facilities (IS Oil/Core)
Responsible for training site shipping clerks in SAP R/3 environment.
Maintain all SAP R/3 (SD/MM) Module reports and transactions in version 3.1H