Customer Service Data Entry
Resume:
RAIDA HAMAD
*** ********* **** ** *******, NY ***05 937-***-**** *********@*****.***
Objective
I am interested in and applying for a remote data entry/customer service clerical position.
Summary of Qualifications
Excellent Communication skills and calling experience in addition to being fluent in English and Arabic
Very reliable, efficient, organized, detail-oriented and capable of multi-tasking
Experienced in data entry, money-handling, and other clerical duties
Capable of working efficiently with team members, flexible hours.
Professional work ethic and excellent customer service
Education
High School Diploma May 1995
Winter Haven High School, Winter Haven, Florida
Work Experience
● Abbott House, Irvington, NY Medical Office Clerk
o Prepare, organize, and file patient medical records
o Maintaining inventory and supply orders
o Answering calls and translating as needed
o Processing patient admissions, transfers, and discharge files
● Transworld Systems Inc. Wilmington, Delaware Customer Service Representative (Full-Time) Remote
o Answer customer calls and inquiries
o Accept and process bill payments
o Set-up payment plans
o Update customer records
● United States Postal Service, Newburgh, NY Mail Handler Full-time
Sort, process, and prepare incoming and outgoing mail for dispatch
Jun 2023-Present
Mar 2023-Apr 2023
Sept 2022-Mar 2023
● Dayton Metro Library, Dayton, Ohio Patron Services Assistant (Full-Time at Southeast Branch)
Computes and collects fines, register/issue new library cards
Charge/Discharge library materials
Sept 2013-July 2022
Assist patrons in finding and reserving library materials, using self-checkout, faxing, copying, and scanning
services
Various clerical/circulation duties and services, answers phone and patron inquiries
Process the book drop returns, sort delivery and mail, routes materials, mending damaged library materials
Search for holds and missing items, process unclaimed requests
Up-keep of magazines/newspapers daily and monthly
Processing items for withdrawal or for book sales
Counting out/preparing cash drawer, opening and closing duties
Library Aide (Wilmington-Stroop Branch) Apr 2006-Sept 2013
RAIDA HAMAD
257 Valentine Lane 4B Yonkers, NY 10705 937-***-**** *********@*****.***
Re-shelving books, various circulation desk duties, assisting in library programs, special events and activities.
● Sinclair Community College, Dayton, Ohio Nov 2010-June 2018
Enrollment Services Administrative Aide
Preparation and proctoring of current and new student examinations at the testing center.
Assisting new students with admissions and enrollment process
E-mailing, faxing, inbound/outbound calls and other various clerical tasks
Creating labels and folders for filing exams
Data Entry
■ Scheduling new student orientation appointments
■ Generating and editing errors found on testing reports
■ Entering ACT/Placement Testing scores into a database
■ Entering exams into the test management system
■ Adding new students into the database
Cashier/Stocker/Inventory Nov 2005-Nov 2010
Cashier, checking inventory, data entry, filing, stocking merchandise, and mailing web orders.
Customer service representative, with money-handling experience.
● Alliance Supermarket, Eloise, Florida Cashier/Stocker/Inventory
Cashier, preparing and making deposits, restocking merchandise, and checking inventory.
Aug 1996-Sept 2000
References
Katelyn Hannah (Circulation Services Manager-Cedarville University Library)
Eddie Cerezo (Manager/Supervisor-United States Postal Service)
Jeni Allen (Children’s Librarian-Washington/Centerville Library) 740-***-****
Contact this candidate