LF
Lucia Falcone
Professional Summary
Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes. Seeking full time employment to grow and utilize past experience with new ones. http://www.linkedin.com/in/lucia-falcone3311
Work History
Weichert Corporate Company - Talent Specialist-Brand Ambassador Morris Plains
07/2021 - 02/2025
Kelly Services - Trainor and Office Management Assistant Lincoln Park, NJ
09/2014 - 06/2021
● Onboarded and interviewed newly licensed agents to local offices Implemented effective onboarding programs to improve new hire retention and satisfaction rates.
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● Increased real estate school enrollments by 15%
Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
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Assisted in real estate license renewals (payment, eligibility requirements, and state of New Jersey)
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As recruiter, coached and managed portfolio of 3000 new referral agents. Retention rate increased and so did the additional 500 closings.
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● Developed Excel reports
Created content for monthly agent newsletter and responsible for updates on Weichert facebook page
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● These updates added followers and views.
● Awarded Weichert Pride award for customer service excellence. Created Zoom accounts and administered to instructors and students
(in both schools).
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● Engaged with lesson plans via smartboard.
● Reviewed docusign and secured student records.
● Administrative assistant to principle, instructors and personnel.
● Trained students various lessons (class size over 25) Managed office inventory and supplies, ensuring optimal levels were maintained at all times.
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*************@*****.***
Morristown, NJ 07960
Skills
● ChatGPT and Gemini (AI)
● CRM-KVcore,Monday,3DP
Video Platforms-Zoom,Webex,MS 355
Teams
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● MS office suites
● One drive
● Canva
● Capture
● Google Suites
● Intuit Quickbooks
● Oracle
Education
Fairleigh Dickinson
Florham Park NJ
Bachelor of Arts: Business Management
CCM
Randolph NJ
Associate of Arts: Business Administration
Lascomp
Wayne
Certified: Accounting, Quickbooks And
Microsoft Excel MOS
American School of Business
Fairfield, NJ
New Jersey License: Real Estate
CB-Realogy-Anywhere Real Estate - Sales Agent Referral Lincoln Park, NJ
12/2007 - 06/2021
Ricoh Corporation - Bids and Proposal Analyst
West Caldwell, NJ
09/2005 - 11/2007
AT&T (Equipment Leasing-Banking) - Manager of Accounts-Finance Morristown, NJ
Developed strong relationships with clients through excellent customer service and regular followups. Managed over 30 incoming calls and emails.
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Assisted call-in customers with questions and setup calendar appointments with realtor
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Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
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● Assigned sales leads to cb agents.
Collaborated with cross-functional teams to gather necessary information and data for comprehensive RFP proposals. Working with pricing and marketing.
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Enhanced RFP proposal quality by conducting thorough research and analysis on client requirements.
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Streamlined RFP proposal development process for improved efficiency and faster response times.
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● Equipment Leasing
Pricing Analyst, Portfolio Manager, Sales Support Specialist, Negotiator for end of lease, Documentation Specialist, Collections, Billing and Sales Reporting.
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Balanced multiple priorities effectively, managing a diverse portfolio of client accounts simultaneously.
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Relocated to North Carolina to manage sales force in this territory
(training and coaching)
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Languages and Affiliations-Dress for Success
Italian
Native or Bilingual