Quality engineer, Supplier quality engineer

Clarence Jones

Palm Bay, FL ***** 321-***-****

**-**@****.***

WWW: https://www.linkedin.com/in/cj-jones-92641554/

Personal Summary

Highly skilled and results-oriented Supply Quality Engineer with over 10 years of experience in quality management systems, supplier management, and process improvement. Adept in utilizing statistical process control techniques, conducting root cause analysis, and implementing corrective and preventive actions to improve product quality and reduce defects. Strong knowledge of regulatory compliance requirements and industry standards, with experience in leading supplier audits and developing supplier improvement plans. Demonstrated ability to work collaboratively with cross-functional teams, drive continuous improvement initiatives, and achieve significant cost savings. Exceptional communication and interpersonal skills, with a proven track record of building and maintaining positive relationships with suppliers and customers. Performed mechanical and electrical inspection using the following techniques visual, dimensional, non-destructive testing, functional testing, multimeters and x-rays.

Skills

Project Management

Project Lifecycle Management

Operations Management

Process Improvement

Quality Management Systems

Root Cause Analysis (RCA)

Strategic Planning

Supplier Management

Budgeting

Control charts

Experience

Quality Engineer II, 06/2023 07/2025

Mack Technologies

I approved and verified the production circuit card and full system assembly inspection processes.

I lead quality, engineering, and operations teams to generate effective and verifiable corrective and preventative action activities using CAPA, 8D and 5-Why methodologies for internal and external issues.

Supported incoming inspection as necessary to ensure component/supplier compliance and acceptance into

inventory.

Maintained performance reporting and analysis for internal quality metrics (DPMO, first pass yield, etc.) based on internal and customer quality data.

Analyzed process, product, and component performances to identify continuous improvement opportunities.

Developed and managed customer specific Quality Plans.

Provided weekly Management level reports and analysis on customer and process level quality data.

Acted as the technical team leader while interfacing with customers and suppliers on product performance.

Provided technical assistance on customer product specifications such as labels, quality goals, assembly

requirements and product performance criteria.

Implemented statistical process controls.

Established and monitored internal controls consistent with ISO13485/9001, AS9100 and customer requirements.

Provided quality support to the product processes and operators/technicians that utilize them.

Provided procedural/system training to QA Technicians, Operations and entry level Engineers.

Participated in quality teams in an effort to drive high product quality and continuous improvement and increased customer satisfaction.

Managed, analyzed and published Quality Assurance Performance Reports for assigned projects including process yields, defect/root-cause Pareto analyses and associated corrective actions.

Utilized IPC-610 certification in inspection of PCBAs.

Performed visual and functional testing of electrical components and assemblies, verifying their performance and identifying any defects.

Reviewed quality and product data to ensure conformance to specifications.

Performed Internal Quality Audits and prepare for external audits.

Generated procedures, process alerts, deviations, purges and other process documentation.

Participated in MRB review and disposition process.

Recommended DFM or DFT analysis for quality improvement and cost reduction.

Facilitated ECO implementation providing analysis, approval, and verification.

Provided some New Production Introduction (NPI) support to the product team, suppliers and customers.

Traveled to customer, and supplier facilities to resolve any quality issues.

Maintain ESD integrity within production environment.

I participated on the team responsible for the cleanliness of work area and surrounding work space.

I ensured the accuracy of work-in-process.

Provided training to technicians and operators for system and procedural functions.

Principal Supplier Quality Engineer, 12/2019 03/2023

LEONARDO DRS

Led a team of supplier quality engineers in the development and implementation of supplier quality improvement plans, resulting in a 50% reduction in supplier defects and a 25% improvement in on-time delivery performance.

Developed and implemented supplier audit program, resulting in a 30% reduction in supplier audit findings and improved supplier quality system compliance.

Conducted root cause analysis and implemented corrective and preventive actions to resolve supplier quality issues, resulting in a 40% reduction in supplier defects and a 20% improvement in product quality.

Implemented statistical process control techniques to analyze and control manufacturing processes, resulting in a 15% reduction in process variability and improved process capability.

Worked closely with cross-functional teams to develop and implement quality plans for new product development, resulting in successful product launches and improved customer satisfaction.

Developed and maintained key performance indicators (KPIs) for supplier quality, providing regular reports to

management on supplier performance and identifying opportunities for improvement.

Conducted on-site vendor visits to observe the manufacturing environment and evaluate procedures for quality

control, resulting in comprehensive assessments that were used to inform supplier improvement plans.

Supplier Quality Engineer, 08/2011 11/2019

LOCKHEED MARTIN

Traveled to supplier sites for problem-solving and conducted audits to assess supplier performance, resulting in improved supplier quality and on-time delivery performance.

Worked collaboratively with suppliers to identify and correct nonconforming material through the SCAR process, resulting in a reduction in supplier defects and improved product quality.

Implemented corrective actions through root cause analysis and applied lean six sigma methodologies to

continuously improve supplier processes, resulting in significant cost savings for the company.

Created, reviewed, and approved Engineering Change Requests for process changes, factory moves, and First

Articles submitted by suppliers, resulting in improved product quality and supplier performance.

Collaborated with procurement to ensure timely return of hardware to suppliers, reducing lead time and improving supplier relationships.

Reviewed and approved purchase orders to ensure the correct quality clauses were included, resulting in compliance with industry standards and regulations.

Reviewed First Articles provided by suppliers to ensure compliance with customer requirements, resulting in

successful product launches and improved customer satisfaction.

Manufacturing Quality/Receiving Inspection Supervisor, 02/2005 08/2011

LOCKHEED MARTIN

Supervised a team of quality inspectors in receiving inspection and final inspection of manufactured products,

ensuring compliance with customer requirements and industry standards.

Developed and implemented quality procedures and work instructions, resulting in improved product quality and on-time delivery performance.

Conducted root cause analysis and implemented corrective and preventive actions to resolve quality issues, resulting in a 30% reduction in defects and a 20% improvement in yield.

Managed and maintained quality records and documentation, ensuring compliance with regulatory requirements.

Reviewed and approved inspection reports and documentation, ensuring compliance with industry standards and customer requirements.

Collaborated with cross-functional teams to develop and implement continuous improvement initiatives, resulting in cost savings and process efficiencies.

Worked with suppliers to resolve quality issues and improve supplier performance, resulting in improved supplier relationships and reduced costs.

Education

12/2005 Florida Southern College

Bachelor of Science Business Administrations

Licenses & Certifications

IPC-A-610 Acceptability of Electronics Assemblies Certification, Mack Technologies

AS9100:202016 Rev D Internal Auditor – Aerospace Quality, Velocity 360 Training, 2020-12-01

Lean Six Sigma Green Belt

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