Human Resources Employee Relations

Eugene D. Jones

Elk Grove, CA ***** 916-***-**** *********@*****.***

Human Resources (HR) Manager

Employee & Labor Relations Workforce Planning Policy & Procedure Administration A results-driven, analytical and solutions-focused HR Professional demonstrated progressive experience and verifiable success managing multiple business units with thousands of geographically distributed union and non-union employees for a leading global organization. Articulate communicator, negotiator, and facilitator with a talent for achieving ambitious results by galvanizing teams, building internal and external allies, and selling ideas across the organization for buy-in from senior staff to employees. Forward-thinking leader and enterprising problem-solver with solid employee relations resolution skills, which encompasses grievance and complaint processing, and policy and procedure administration. Proven track record of success in improving organizational cohesiveness, productivity, and profitability, as well as reducing cost while maintaining quality. Skills

Employment Laws Contract Writing & Interpretation Classification & Compensation Leadership Conflict Management Recruitment Talent Assessment Employee Engagement Leave Policies (FMLA, PFL, CFRA, USERRA & ADA) Onboarding Data Collection & Analysis Survey Development Policy Drafting OSHA Technical Skills

HRIS – UKG, Paychex, Paycom, Lawson, PeopleSoft, ADP, Vanguard Workday WordPress Kronos Oracle Taleo UPS Applicant Tracking System (TALX) Microsoft Office (Access, Excel, Outlook, PowerPoint, Word) QuickBooks Adobe-Sign

Experience

AboveAll Driving School, Elk Grove, CA April 2015 - Present Owner / Operator

Manage Drivers' Education, Traffic Violators, and Drivers' Training School for a well-regarded driving school in Elk Grove. Handle budgeting, marketing, scheduling, and Behind the Wheel Training.

• Certified Driving School Instructor and Operator.

• Profitable and successful small business owner.

Cepheid, Lodi, CA March 2023 - October 2024

Human Resources Business Partner

Provided HR partnership and leadership to assigned client groups. Developed and implemented HR initiatives focused on achieving business objectives. Advised, influenced, and guided all levels of management on HR implications of business strategies and all aspects of people management and leadership.

• Managed and communicated all HR initiatives for all 3rd Shift associates across 3 buildings on the Lodi Campus: DE&I, D4G, P4G, Mid-Year and Annual reviews. Worked with COE on LOA and PLOA concerns and partnering with an employee relations specialist for Danaher Labor & Relations Legal Team (LERt) cases.

• Helped conduct the investigations of complex complaints and concerns.

• Drafted new HR policies in accordance with organizational goals, industry trends and labor regulations.

• Partnered with HR and management in organizational assessment and diagnosis to revise business strategies into actions that delivered results and improved organizational capability.

• Anticipates the need for change and influence it proactively. Eugene D. Jones I *********@*****.*** Page Two

Christian Brothers High School, Sacramento, CA September 2021 - March 2023 Director of Human Resources

As a member of the President’s Cabinet, planned and implemented human resources functions and activities, serving as the community’s liaison and go-to resource for a broad range of Human Resources needs, including coordination of the Diversity, Equity, Inclusion (DEI), and Belonging activities; Employee Relations, Employee Benefits, Staffing, Compliance, and the administration of related Human Resources programs.

• Upgraded HRIS platform to Paycom to empower employees to manage their personal information.

• Implemented a paperless signing process with Adobe Sign. As a result, employees sign documents sooner, thus saving staff hours.

• Established a progressive disciplinary process to ensure policy infractions were consistently managed and investigated.

• Managed the Accident Prevention Program and administered the workers’ compensation claim and annual audit process.

• Oversaw the employment process for all open positions.

• Manage the school’s benefits program and identify low-cost benefits opportunities to ensure that the school continues to provide a high-quality and competitive overall benefits program while being fiscally responsible.

• Administered the school’s 403(b) retirement savings plan, including educating employees, reporting generation, monitoring compliance, and assisting with the annual plan audit.

• Managed the internal human resources web portal utilizing WordPress. The Salvation Army, Sacramento, CA April 2016 - September 2021 Human Resources Director

Served the Del Oro Division (operates in 35 Northern CA and Northern NV locations) as a member of the senior leadership team, managing 29 HR Professionals (Analysts, Generalists, HR Assistants). Represented TSA at Department of Fair Housing and Employment Hearings, Labor Commission, and Unemployment Appeals cases.

• Coordinated workforce reduction (furloughs) during the COVID pandemic while maintaining staffing to continue the community services projects. The area includes 35 facilities that provide Overnight Shelters, Daycares, business units, and the Division Headquarters.

• Implemented a 100% Online Application Process through UKG, along with initiating a Self Service Portal for employees.

• Implemented consistent disciplinary procedures.

• Established weekly HR webinars to provide training and legal updates and ensure consistent policy and procedure administration.

• Infused onboarding process with legal employee file requirements resulting in cradle-to-grave employee regulatory file compliance.

• Developed and implemented long-term people strategies, policies, and practices that reflect the vision of Territory Headquarters.

• Maintained Affirmative Action Plans by the Equal Employment Opportunity (EEO) Commission.

• Facilitated training for officers and employees on HR-related issues affecting the workplace.

• Maintained all LOAs events: FMLA, PFL, CFRA, USERRA, and ADA within legal requirements.

• Established procedures and practices that promoted consistent interpretation of HR policies.

• Led and managed local HR staff to optimize resources and build efficiencies. Sutter Medical Foundation - Limited Term, Sacramento, CA March 2014 - March 2015 Physician Relations Partner

Directed and supported 150 physicians and clinicians in the Yolo and Solano County areas. Counseled the medical group's Division Vice Presidents in leadership in policy development, policy interpretation, and a consistent administration of the formal disciplinary process.

• Standardized processes and established workflows for Leave of Absence management, Benefits Enrollment, and Employee Investigations, and increased clinician survey participation from 71% to 86%. Eugene D. Jones I *********@*****.*** Page Three

• Created an employee brochure summarizing policy and procedures to assist satellite consultants.

• Conducted New Clinician Orientations; Managed Clinician On-Boarding Program; Performance/360 Reviews; Facilitated and promoted the annual Clinician Satisfaction Survey.

• HRIS – (LAWSON) data maintenance and support program enhancements. Compiled various metrics (e.g., turnover analysis, Equal Employment Opportunity (EEO) data.

• Updated and drafted policies and procedures to ensure alignment with the new legislation. United Parcel Service (UPS), West Sacramento, CA March 2004 - March 2014 Human Resources Supervisor (Workforce Planning)

Directed the overall administration of human resources policies, practices, and programs to a base of 2,150 union and non-union employees distributed across the North Sierra Division encompassing Chico and Eureka, CA., and Elko, Ely, Fallon, Reno, and Winnemucca, Nevada for the world's largest package delivery company.

• Led the Sac Valley HR Department to a #1 ranking in the country for 11 consecutive months, 2009-2013, in Workforce Staffing indices.

• Selected to the Human Resources Communication Committee – established to communicate the UPS position during contract negotiations.

• Successfully managed a team that met and exceeded all Human Resources Balance Scorecard Elements, including Retention, Cost, Standard Deviation, Requisition Time to Source Tracking, and met all peak staffing goals.

• Developed recruitment plans and strategies for direct hires and contracted positions; evaluated labor market and devised methods to source, attract, place and engage talent for various job functions.

• Implemented Succession Planning and Talent Management protocols with cradle-to-grave tracking components. Served as the Employee Dispute Resolution Lead.

• Maintained Affirmative Action Plans by the Equal Employment Opportunity (EEO) Commission. Successfully managed the District through an OFCCP audit.

Education

Master of Arts, Human Resource Management (MAHRM), Magna Cum Laude National University, Sacramento, CA

Bachelor of Arts (BA), Health and Safety Studies

California State University, Sacramento, Sacramento, CA Professional Development

• MindOneSix Mental Wellness Facilitator – 2025 City of Sacramento: The curriculum aims to provide young individuals, aged 12 to 24, with tools to manage their mental health and wellness better.

• Certified Mediator - 2000 Sacramento Mediation Center

• UPS Public Relations Spokesperson

• Certified OSHA Facilitator

Community Leadership

• President of the Nobility Education Foundation, Inc (501c3) – Current

• Board Member, Small Business Development & Advisory Board for the City of Sacramento (March 2009 - January 2011)

• Board Member, Workforce Investment Board (WIB), Yolo County (June 2008 - June 2011) Member of CSU- Sacramento Alumni Association

• Omega Psi Phi Fraternity, Inc., previous President, current Scholarship and Essay Contest Chair for 13 consecutive years, and a member of a few other committees.

• National Pan-Hellenic Council – Currently Vice President, Previous President, and Computer Scholarship Chair

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