Custodian

JESSICA HERRERA

New York, NY 917-***-**** **.***********@*****.***

PROFESSIONAL PROFILE

● Bilingual (English/Spanish); experience in custodial maintenance, retail, and customer service

● Detail-oriented worker with a commitment to cleanliness, organization, and customer satisfaction

● Strong communication skills developed through staff collaboration and customer-facing roles

● Seeking a full-time, long-term position

WORK EXPERIENCE

Custodial Maintenance Worker ACE: Long Island City, NY 2025-Present

● Maintain cleanliness of sidewalks, storefronts, plazas and parks; empty trash cans

● Report hazards and property damage to supervisors; take photos and keep work logs

● Clear paths of leaves, debris and trash; maintain inventory; clean common areas

● Arrange and lock up outdoor furniture; communicate with residents and tourists Gift Wrapper Acker Wines: New York, NY 2023-2024

● Created customized gift packages for special occasions, using seasonal materials

● Maintained attention to detail during high-traffic periods, including the holiday season

● Kept work area clean, organized, and well-stocked to ensure a smooth working environment

● Collaborated with staff to ensure timely services and personalized customer experiences Custodial Worker NYC Department of Education: New York, NY 2022-2023

● Cleaned building interior, including classrooms, gyms, and offices; kept track of supplies

● Sanitized/stocked inside of restrooms; mixed and used cleaning chemicals properly

● Vacuumed and shampooed carpeting; dusted and polished interiors

● Reported hazards and damages requiring attention; moved furniture to clean areas

● Maintained a clean and safe school environment for students, staff, and visitors Cashier Burlington Coat Factory: New York, NY 2021-2022

● Greeted customers, answered questions and directed to various store areas

● Operated cash register and accepted all forms of payment; packaged purchases

● Ensured cash drawers were accurate and had correct bills/coins for change

● Provided quality customer service in order to assure repeat store business CERTIFICATIONS/EDUCATION

Personal Care Assistant Certification

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