BRITTANY REED
CONTACT
\.. 813-***-****
*******@*******.***
EDUCATION
DEVRY UNIVERSITY
Pursuing a degree in Medical Billing
and Coding
HILLSBOROUGH HIGH SCHOOL
High school Diploma
2010-2014
SKILLS
• Microsoft Excel
• HIPAA Compliance
• Medical Billing
• Customer Service
• Multitasking capacity
• Eligibility Verification
• Claims Processing
• Insurance Verification
• Benefits Administration
• Revenue Cycle Management
• Attention to Detail
• Medicare knowledge
• Healthcare Reimbursement
• Active Listening
• Customer Relations
• Written Communication
• Analytical and Critical Thinking
• Claims adjustment
• Prior authorization processing
• Coverage Determination
• Data Entry Software
• Teamwork orientation
ABOUT ME
Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships. cultivating partnerships and growing businesses.
WORK EXPERIENCE
INSURANCE VERIFICATION SPECIALIST
Women's Care Florida Jan 2014 - Current
• Verify patient eligibility for insurance coverage and confirming the details of their benefits.
• Interact with insurance companies and patients regarding any issues with coverage.
Used data entry skills to accurately document and input statements. Resolved complex issues related to claim submissions, working closely with insurance representatives to achieve prompt resolutions.
MEDICAL CLAIMS /SENIOR REIMBURSEMENT ANALYST
/ INSURANCE VERIFICATION SPECIALIST
Pinnacle Home Care Jan 2019 - Jan 2024
• Streamlined patient eligibility verification processes. resulting in reduced wait times for service authorization approvals.
•Assisted patients in understanding their benefits. coverage limitations, and out-of-pocket expenses, improving patient satisfaction levels.
• Used data entry skills to accurately document and input statements. Resolved complex issues related to claim submissions. working closely with insurance representatives to achieve prompt resolutions.
•Reduced claim denials by diligently reviewing medical records and verifying insurance information.
•Answered telephone calls to offer office information, answer questions. and direct calls to staff.
•Increased patient satisfaction by promptly addressing concerns regarding insurance coverage or billing issues.
•Conducted patient intake interviews. recording and documenting relevant information.
•Coordinated referrals through insurance and other medical specialistsand documented details in patient charts.