Human Resources Talent Acquisition

Zafar Ali Ranjbar

Arlington, VA

858-***-**** ***********@*****.*** https://www.linkedin.com/in/zafar-ali-ranjbar/ Fully Work Authorized-No Visa Sponsorship Required Open to Relocation PROFESSIONAL SUMMARY

Human Resources professional with over 10 years of experience in human resources management, specifically in talent acquisition, training and development, performance appraisal, compensation and benefits, employee relations, and change management. Holding dual master’s degree in public and business administration. Completed HR courses at NOVA and preparing for SHRM exam.

KEY SKILLS

• Talent Acquisition

• Training and Development

• Change Management

• Performance Management

• MS Office Proficiency

• Employee Relations

• Salary and Compensation

• Multilingual (English, Persian,

Dari, and Pashto)

PROFESSIONAL EXPERIENCE

Sales Consultant Mattress Warehouse Arlington, VA, United States 10/2024 - Present Mattress Warehouse is a US-based mattress company with multiple stores across the country

• Advise customers on mattress selection, utilizing the Bed Match machine for personalized recommendations and explain the sleeping system and various mattress types to customers to improve sales.

• Process sales transactions and explain payment options; including financing and other payment methods, in the system and complete paperwork for reporting, transparency and accountability purposes.

• Communicate with manager and trainers to ensure sales company strategies are in place and sales are improved. HR & Admin Manager Kawosh Engineering Service Company Kabul, Afghanistan 08/2021 - 05/2023 Kawosh Engineering Services Company specializes in design/build of highway construction projects

• Reduced recruitment time by 10% through implementing a simplified talent acquisition process, leading to improved operational efficiency.

• Increased workforce productivity by 15% through designing technical training programs, enhancing overall organizational performance.

• Saved project expenditure by 10% through managing fixed and flexible cost initiatives, ensuring financial efficiency.

Sr. Human Resources Expert Supreme Audit Office (SAO) Kabul, Afghanistan 12/2019 - 12/2020 Supreme Audit Office independently audits the activities and financial operations of Afghan government agencies.

• Reduced workforce redundancy by 10% through initiating a comprehensive job analysis, resulted in agency structure aligned with mission and vision.

• Increased employee retention by 98% through standard HR policies, performance management procedures, and employee engagement, fostering a more motivated workforce.

• Enforced HR compliance measures, ensuring 100% legal adherence, minimizing labor-related risks.

• Reduced HR activities processing time by 60% through implementing and digitalizing HR activities, enhanced operational efficiency.

Human Resources Generalist Tetra Tech Kabul, Afghanistan 10/2017 - 04/2019 Tetra Tech is a U.S. company that supported implementation of Justice Sector Programs in Afghanistan.

• Improved 20% employee productivity by implementing SMART goals and data-driven performance evaluations, enhancing overall organizational performance.

• Increased 96% employee satisfaction by optimized and market compensation and benefits administration, fostering a positive work environment.

• Designed and executed a new organizational structure for ministry of justice improving organizational efficiency and aligning roles with strategic goals.

• Reduced skill gaps by 90% through conducting targeted training programs, strengthened workforce competency. Human Resources Generalist Pacific Architects and Engineers Kabul, Afghanistan 11/2016 - 10/2017 Pacific Architects and Engineers is a U.S. company that supported implementation of Justice Sector programs in Afghanistan.

• Reduced 20% recruitment processing time by initiating and digitization of new hiring procedures, enhancing efficiency.

• Improved performance appraisal efficiency by 12% through initiating a structured performance evaluation and feedback system, ensuring fair assessments.

• Led training and capacity-building programs, increasing workforce competency by 10%, strengthening overall performance.

• Strengthened employee relations and engagement by conducting training and introducing policies, reducing workplace conflicts by 90%, fostering a positive work environment. Human Resources Director Ministry of Urban Development Kabul, Afghanistan 04/2012 - 11/2016 Ministry of Urban Development develops and monitors urban planning and housing programs in Afghanistan

• Increased workforce productivity by 15% through implementing technical training and coaching programs, enhancing overall performance.

• Boosted employee performance and goal achievement by 15% by introducing and implementing SMART objective-setting monitoring system, driving efficiency.

• Ensured 100% adherence to labor laws and ministry regulations by restructuring HR policies and compliance measures, minimizing risks.

• Improved employee retention from 95% to 98% by employee engagement initiatives and sound working environment, fostering a stable workforce.

Human Resources Advisor Ministry of Urban Development Kabul, Afghanistan 06/2011 - 04/2012

• Conducted capacity or need assessments for 1,000+ employees, identifying skill gaps and implementing training programs, increasing workforce efficiency.

• Initiated and facilitated job analysis and revised 1000+ job descriptions with the technical assistance of Civil Service Commission and department heads, aligning jobs with strategic objectives, expedited mission achievement.

• Reduced hiring time by 10 days and enhancing operational efficiency by 12% through streamlining HR services across 34 provincial offices.

OTHER WORK EXPERIENCE

Project Implementation Officer Afghanistan Skill Development Project Kabul, Afghanistan 03/2008 - 03/2010 The project was a World Bank funded project under the Ministry of Education/ TVET in Afghanistan

• Established and equipped National Institute of Management and Administration (NIMA) as part of the ASDP project component.

• Conducted training needs assessments and implemented capacity-building programs, conferences, and workshops in the General Directorate of Technical and Vocational Education (TVET).

• Managed four international study tours for TVET principals, teachers, and staff in Turkey, Philippines, Bangladesh, and China.

• Managed and streamlined sound and transparent communication and collaboration among international implementation partners and national schools and agencies.

• Engaged chamber of commerce, enterprises, and other stakeholders in developing the TVET curriculum.

Internal Control Manager Ministry of Rural Rehabilitation and Development Kabul, Afghanistan 02/2006 - 02/2008 The ministry is one of the leading ministries in Afghanistan which is working on the rural development of Afghanistan

• Controlled, verified, and endorsed the procurement activities, human resources activities, employee payroll, operational expenditures, and other financial activities of the ministry’s development projects in compliance with laws, policies, and approved.

EDUCATION

• MBA, Finance and Banking - Kabul University, Afghanistan 07/ 2021

• MPA, Public Policy and Administration - Kabul University, Afghanistan 04/ 2017

• BA, Economics - Kabul University, Afghanistan 12/ 2005 PROFESSIONAL DEVELOPMENT

• Enrolled in human resources management and SHRM preparation courses at Northern Virginia Community College (NOVA) 05/2024 - Present

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