Security Guard Police Officer

FRANCIS MANGWENDE

*****************@*****.*** Kwekwe, Zimbabwe

+263-********* https://www.seek.com.au/profile/francis-mangwende-OgzHKA6jps Brief Summary

A professional police officer with over a decade demonstrated history in Police Services without a charge. A loyal, articulate, vigilant and committed individual who is self-motivated and keen to take on a variety of tasks with little to no supervision using common sense and initiative when facing threatening situations. Willing to undergo training and learn new skills. Skilled in First Aid, law enforcement and security awareness. Resolute towards achieving safer and healthy communities.

PROFESSIONAL EXPERIENCE

Police Constable at ZRP Kwekwe District Police Headquarters District Community Relations Liaison Desk Officer

(June 2024 – Present)

Key Responsibilities

Providing the public with services and support.

Carrying out crime and traffic awareness campaigns, recording and compiling the minutes

Re-marketing the Police Service Charter and conducting public opinion surveys.

Booking all complaints against police received for investigations.

Assisting the District Relations Officer in co-ordinating activities of Stations Community Relations and Liaison Officers.

Spearheading and marketing community policing initiatives such as Community Liaison Committees

Performing other duties assigned by superiors.

Professionally upholding the organisational standards and values. Police Constable at Kwekwe District Police Headquarters District Operations Desk Officer (April 2019 – June 2024) Police Constable at Murewa District Police Headquarters District Operations Desk Officer (January 2019 – March 2019) Key Responsibilities

Crafted operational initiatives and crime prevention strategies and deployments after thorough analysis of crime patterns.

Compiled crime statistics in the District and used the information to plot statistical graphs and charts.

Provided security for VIPs and Head of State during their visits, tours and crowded high-profile events including national events.

Compiled Operational Orders and Evaluation Reports on behalf of the District Command.

Compiled meaningful Memorandums for all serious cases and all operational returns timeously.

PERSONAL DETAILS

NATIONALITY: Zimbabwean

GENDER : Male

SKILLS

Excellent Customer Care,

Good Communication

Skills (both verbal and

non-verbal),

Compassion,

Caring (willingness to

help)

Critical Thinking (problem

solving abilities),

Physical Fitness

Responsible (reliability),

Flexibility,

Security experience,

Time Management,

General Public

Management,

First Aid and BLS

Computer Literacy,

Facility Surveillance,

Team player.

Notable Achievement(s)

Devised a graphical presentation of crime statistics and achievements which was adopted as standard by 70% of the police stations in the District.

Surpassed monthly campaigns target by 300%.

Police Constable at Mutoko Police

Investigations Officer (February 2018 – December 2018) Police Constable at Bindura Central Police

Victim Friendly Unit Officer (January 2012 – September 2012) Key Responsibilities

Attended crime scenes and engaged specialists departments depending on the nature of scene.

Arrested and charged accused persons and used handcuffs to subdue violent offenders.

Detained offenders in police cells, accounted for their belongings and ensured there was no over-detention.

Ensured that all exhibits seized were clearly labelled and preserved.

Procedurally interviewed suspects and deduced desired results from 70% of the interviewees.

Obtained witness statements with sufficient facts to sustain evidence in court.

Expeditiously investigated criminal cases, cases involving gender based violence, children and the vulnerable.

Prepared dockets and ensured the dockets were referred to court for prosecution within stipulated times.

Carried out awareness campaigns on cases of violence against women and children.

Offered provisions for counselling, follow ups and support services to survivors/ victims including those with mental health issues. Notable Achievement(s)

Arrested a cattle rustler who had terrorised the community for nearly two years. The accused person was sentenced to 60 years imprisonment.

Secured convictions on all 3 rape cases that I investigated. Police Constable at Murewa Traffic Police

Traffic Officer (Administration, Investigations and Patrols)

(April 2014 – January 2018)

Police Constable at Avondale Traffic Police

Traffic Administrations Officer (January 2014 – March 2014) Police Constable at Murewa Police

Administrations Officer (September 2012 – December 2013) LANGUAGES

English

Shona

EDUCATION

2023

Certificate in Nurse Aide

from Zimbabwe Society of

Red Cross

Patient Care giving,

Community Based Home

Care [CBHC]

Advanced First Aid [AFA]

CPR

2021

Certificate in Law and

Policing from ZRP Staff

College

Application of Law and

aspects of policing.

Community Relations.

2015

Certificate in Traffic

Management from ZRP

Staff College

Traffic Laws enforcement

Traffic Accidents scene

attendance.

Sketch plan drawing and

preservation of evidence.

2002

Zimbabwe General

Certificate of Education

at Ordinary Level (ZGCE)

from Mufakose 2 High

School.

6 GCSEs (3Bs, 3Cs)

Key responsibilities

Accounted for all books and records as per station inventory.

Accounted for all deposits and banked nearly US$2500 on daily basis at the local court without any anomalies.

Maintained and accounted for all found property.

Accounted for all weapons and ammunition including those surrendered for safe keeping.

Compiled weekly and monthly returns within prescribed times.

Recorded all minutes for monthly meetings and lectures

Enforced traffic laws through motorised patrols and issued +/-50 tickets to offenders on each deployment.

Conducted manual traffic control at fault intersections and school children crossing points.

Conducted roadside breath tests with the help of trained specialists.

Timeously attended to traffic accident scenes, offered First Aid help to casualties and referred them to specialists.

Drew sketch plans, obtained witness statements and expeditiously investigated traffic accidents.

Used Police Computer Databases to search for offenders’ previous convictions.

Ordered stationery from National Police and properly maintained all operational material resources.

Performed any other duties delegated by supervisors professionally and with integrity in accordance with the state laws Notable Achievement(s)

Shortlisted for on-the-job training courses as motivation for hardworking.

Nominated to the Police VIP Protection Unit and successfully escorted the President of Madagascar during the SADC summit held in 2014.

Financial books audit by Auditor General found zero anomalies. Cycle Patrol Unit Officer at Bindura Central Police

(July 2009 – December 2009)

Key Responsibilities

Patrolled business premises and residential areas and maintained 100% police visibility to prevent crime.

Responded to situations to enforce laws and to maintain public order.

Attended crime scenes and engaged specialists departments depending on the nature of scene.

Arrested and charged accused persons and used handcuffs to subdue violent offenders.

Lawfully and efficiently operated police cycles safely and effectively managed hazardous situations.

Notable Achievement(s)

Forced entry in business premises reduced by 50%.

Level of fear of crime within the community dropped significantly to 20%.

LICENCES &

CERTIFICATIONS

Driver’s Licence

Issued by Zimbabwe VED

(Sep 2016)

Classes 2, 4 and 5

Computer Skills

Certificate of

Appreciation

Issued by Bindura

University of Science

Education (Aug 2010)

Basic computing skills

certificate of

appreciation in MS

Office, Windows XP,

Internet and

Communication.

Certificate in Basic

Computer Skills

Issued by DAPP Frontline

Institute (Jul 2009)

Computer use and

managing files,

Concepts of Information

Technology, MS Office

ADDITIONAL DETAILS

Security; current and

clean criminal record.

Availability; available as

soon as possible and

willing to work flexibly as

the role demands.

Covid-19: fully

vaccinated

REFERENCES

Available upon request

Police Constable at Bindura Central Police

General Duties Officer (January 2008 – June 2009)

Key Responsibilities

Manned the Front Office, receiving visitors and referring them to respective offices courteously.

Received crime reports, attended crime scenes and compiled initial documentation.

Properly maintained front office records, signal equipment and attended to radio calls and telephone calls.

Arrested and charged offenders while observing their rights.

Managed a wide range of persons placed in care, detained in custody or required assistance before the arrival of qualified personnel.

Wrote accurate detailed reports used in the courts of law for prosecution purposes.

Carried out security surveillance at police establishments ensuring safety of clients and co-workers.

Patrolled business and residential areas through foot patrols and motorized patrols to prevent crime.

Guaranteed maintenance of law and peace in accordance with the state laws. Notable Achievements

Shortlisted for on-the-job training courses as motivation for hardworking.

Granted numerous time-offs for being the most presentable police officer during annual grand inspections. Police Recruit Constable at Mukushi Police Training Depot Police Training (June 2007 – December 2007)

Successfully completed training and was acquainted with the requisite knowledge to provide policing services to the community by protecting life and property, preserving peace, preventing crime, arresting offenders and upholding laws with due respect for the rights of individuals. INFORMAL EXPERIENCE

Community Voluntary Work at Battlefields Clinic

Nurse Aide Volunteer (March 2023 - June 2023)

Key Responsibilities

Provided healthcare support to patients, treating them with compassion, empathy and respect.

Measured and recorded vital signs accurately.

Observed and reported any changes in patient condition to the Supervising Nurse.

Assisted patients with laundry, feeding, bathing and dressing, administered medications and carried out bedside monitoring

Maintained and managed confidential clinical records and files.

Adapted to instructions and tasks given by health care teams (Doctors, RGNs and Matrons). Notable Achievement(s)

Devised and implemented a new filing and indexing system for files which increased ease of access and efficiency by more than 50%.

Promoted a safer workplace by cataloguing and dispatching health and safety information and posters for the whole clinic.

Received positive feedback from 70 % of patients and their families for a caring attitude. OTHER WORKING EXPEREINCE

Till Operator and Extensions Clerk at TM Pick n’ Pay Supermarket Harare (Jan 2005 –May 2007)

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