Senior AR Accountant
Resume:
ACCOUNTS RECEIVABLE SPECIALIST
CLAUDE
TROUET
PROFILE
Results-driven Accounts Receivable
and Credit Control specialist with
over 15 years of global experience
across EMEA, the Americas, and
APAC. Bilingual native in French and
English, and fluent in Spanish,
Portuguese, and German, with a
strong track record managing client
portfolios across the United States,
Latin America, Europe, Southeast
Asia, and the Middle East.
Expert in end-to-end AR operations
including cash allocation, credit risk
analysis, collections, reconciliations,
reporting, and audit support.
Proficient in ERP and CRM systems
such as SAP, Microsoft Dynamics,
NetSuite, and Salesforce. Experienced
in system migrations, transitions to
shared service centers, and
collaboration with auditors and
consultants. Currently based in
Geneva, Switzerland.
SKILLS
ACCOUNTS RECEIVABLE
CREDIT & COLLECTIONS
CREDIT MGT & ANALYSIS
Excel VLOOKUP / Macros / Pivot
SAP ERP end user AR/AP
SYSTEM TESTING /
IMPLEMENTATION / TRANSITION
CASH ALLOCATION / FORECAST /
MGT
NETSUITE / SALESFORCE /
DYNAMICS 365
EXPERIENCE
ACCOUNTS RECEIVABLE SPECIALIST JAN 2025 - AUG 2025 NORSTELLA PHARMACEUTICALS SOLUTIONS
Drive cash collection efforts with a primary focus on reducing aged debt, especially balances over 180 days past due, by proactively contacting customers via email, phone, and dunning processes.
Lead project work targeting accounts over 360 days past due, including coordinating write-offs in alignment with internal policies and working closely with third-party debt collection agencies to resolve escalated cases.
Support clients across the US, Asia and Europe, with particular responsibility for accounts in France, Switzerland, and Germany, understanding local business practices, language nuances, and compliance matters.
Used NetSuite to manage and update customer records, process billing transactions, apply payments, and reconcile accounts accurately. Applied withholding tax knowledge by requesting appropriate certificates from clients, validating them, and ensuring proper allocation during cash application. Maintained accurate customer information and billing data by regularly updating records in both NetSuite and Salesforce, ensuring consistency across systems. Provided support for ad hoc reporting and internal audits, contributing to the overall efficiency and integrity of the AR function
ACCOUNTS RECEIVABLE ANALYST MAR 2020 - JAN 2025
TIKTOK INFORMATION TECHNOLOGIES UK LTD
Responsible for TikTok Accounts management, monthly billing and cash allocation for the DACH region.
Focused on Big 6 and key Accounts for Switzerland and Germany cash allocation, account reconciliation and revenue recognition.
Provided support to Tax team for VAT adjustments for Swiss invoices. Implemented Credit Analysis shared to sales and clients to review Credit limits. Responded directly to Swiss and German clients to billing and account related queries. Presented monthly AR report to management and sales with monthly meetings to discuss the key accounts.
Reviewed over 90/180 and worked with Debt Collection agencies and Bad Debt. Managed onboarding and training of new staff for all EMEA accounts providing bi- weekly reviews on performance.
LANGUAGES
French Native
Spanish Advanced
German Advanced
Portuguese Advanced
CONTACT INFORMATION
******.******@***.**
Geneva 1205
Valid Swiss Permit
ACCOUNTS RECEIVABLE SPECIALIST SEP 2017 - FEB 2020 NESTLÉ, VEVEY
Responsible for Nestrade and Nestle International Travel Retail accounts LATAM/EMEA/APAC Performed financial transactions and reconciliations daily, cash posting and allocating. Supervised outsourced team in India for payment allocation and escalation. Produced weekly debtors' reports and payment proposals, aged debt review 90 and 180 . Month end Closing of AR
GLOBAL MOBILITY EXECUTIVE MAY 2017 - AUG 2017
BIOSENSORS EUROPE SA, MORGES
Ensured Credit & Costs Control function in the EMEA entities. AR management, credit line and payment terms, reminders and collection. AR reports, follow-up bad debt provision.
Calculated and managed monthly accruals and provisions for Bad Debt. Generated & explained various AR related reports (Aging, M-2-M movements, individual exposure).
BILLING OPERATIONS SPECIALIST JAN 2017 - MAR 2017
GENOMIC HEALTH INT SARL, GENEVE
Managed end-to-end billing processes, ensuring accuracy and timely invoicing for over 300 clients, private medical institutions and hospitals. Assisted in the implementation of a new billing software, resulting in a 30% reduction. Produced weekly and monthly report to management and other business partners. AR ACCOUNTANT SPECIALIST MAR 2013 to JAN 2017
BOEHRINGER INGELHEIM PHARMA GMBH & CO. KG
Responsible for Cash Collection and Allocation for France and UK Supported the Project and Management team with the relocation of the AR dept. in France to DE Supported Accenture & Project team with data migration to SAP ERP and testing ahead of Go Live. Revenue, commission, and accrual accounting. Account reconciliations/Transfer/GL Accounts clearing and closing procedure through RUNBOOK.
AR ACCOUNTANT ASSOCIATE NOV 2008 to MAR 2013
MOODY'S INVESTORS SERVICE LTD
Responsible for the cash ad collection of UK/Spain/French/Asia clients Provided weekly reports on collected cash to management Cash posting and allocating GBP/EUR/USD using SAP ERP Delivered customer service assistance including billing inquiries, balance disputes and Managed credit limit/credit risk and payment plan when required EDUCATION
NATIONAL DIPLOMA LEVEL 3 BUSINESS
& ADMINISTRATION ADVANCED
BUSINESS & ADMINISTRATION
INTERMEDIATE
BARNET COLLEGE,UNITED KINGDOM
CT
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