Customer Service Transport Driver

JAMAL MATTITI

**** ****** **, ********, ** *****

718-***-**** ️ ********@*****.***

Objective

Motivated and safety-conscious transportation professional with over 3 years of experience in vehicle and package delivery. Proven track record of timely, reliable, and professional service. Seeking a courier position to leverage strong route management, delivery execution, and customer service skills.

Professional Experience

Auto Port – Vehicle Transport Driver

Dearborn, MI 2023 – 2024

● Transported new and pre-owned vehicles between auto facilities, staging lots, and dealerships in a safe and timely manner.

● Maintained 100% accident-free driving record while navigating high-traffic industrial areas and tight loading zones.

● Conducted thorough pre-trip and post-trip vehicle inspections to ensure transport safety and regulatory compliance.

● Used GPS systems and real-time dispatch software to optimize routes, reducing average trip time by 15%.

● Represented the company with professionalism when interacting with facility staff and clients.

Wholesale Distribution Company – Delivery Route Driver Brooklyn, NY 2021 – 2023

● Managed a consistent delivery route in southeast Brooklyn, completing 30+ on-time stops daily with high customer satisfaction.

● Transported goods—including fragile and time-sensitive merchandise—ensuring zero product damage or loss.

● Delivered to both commercial and residential clients, handling complex delivery instructions in tight urban areas.

● Maintained accurate delivery logs and updates using handheld scanner devices and dispatch systems.

● Built strong relationships with clients, earning recognition for dependability and professionalism.

Skills

● Route Navigation & GPS Systems

● Time-Sensitive Deliveries

● Vehicle Safety & Inspection

● Customer-Facing Communication

● Loading, Securing, and Unloading Cargo

● Handheld Scanner Use & Delivery Software

● Clean Driving Record

● Urban & Industrial Area Driving

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