Data Entry Specialist

Summary

Name: Mr. Rohit Yadav.

Profile: Back Office Executive

Mail: **************@*****.***

Cell: +91-965*******.

Detail-oriented and reliable Back Office Executive with over 2 years of experience in data entry, document processing, and administrative support.

Proven ability to manage high-volume tasks with accuracy, meet deadlines under pressure, and ensure strict confidentiality.

Proficient in Microsoft Office, database systems, and file management tools.

Experience in handling customer queries, coordinating with internal teams, and supporting daily operations.

Strong communication skills and ability to work in a fast-paced team environment.

Quick learner, disciplined, and team-oriented with a positive attitude.

Keen to learn innovating things, believe in teamwork, self-discipline with positive attitude.

Qualification

MSC (Masters of Computer Science) from Pune University in 2025.

BSC (Bachelor of Computer Science) from Pune University in 2022.

Experience Summary

Back Office Executive at BrightSea Technology Pvt Ltd. – Jan 2023 to june 2025

Skills

Data Entry (8000+ KPH)

Documentation & Scanning

Microsoft Excel & Word

Customer Support (Email & Ticketing)

File & Records Management

Attention to Detail

Remote Communication Tools (Zoom, Slack, etc.)

Basic Salesforce & Oracle knowledge (learning phase)

Roles & Responsibilities

Assisted in the development of a standardized reporting process, decreasing report preparation time by 30% and ensuring consistent data presentation across departments.

Performed mid- to high-volume data entry tasks ensuring 99.9% accuracy.

Managed digital document scanning and organization for internal audits.

Assisted with form processing and customer data handling across internal tools.

Logged and responded to customer queries via CRM and email support.

Supported backend tasks including reports and compliance documentation.

Attending daily team huddles and client status meetings to understand customer pain points.

Handling customer support tickets, emails, and internal queries with timely follow-ups.

Documenting queries, logging issues, and ensuring SLA compliance.

Assisting clients and internal users in troubleshooting account-related or process-related issues.

Preparing and maintaining detailed daily and weekly reports.

Supporting backend documentation and data entry tasks related to customer service.

Rohit P.Yadav

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