Customer Service Program Specialist

ANNETTE PANASIUK

*** ********* ****, ******, ** *8009 – 609-***-****- ***********@*****.***

Housing Program Specialist with the Office of Housing Counseling in Outreach and Capacity Building for 34 years with the US Department of HUD. Responsible for all internal training, auditing housing counseling agencies, reviewing grant reports, leader of the customer service team and much more.

EXPERIENCE

JUNE 1991

TO MAY 2025

HOUSING PROGRAM SPECIALIST – US DEPARTMENT OF HUD - OUTSTATIONED

Responsible for all internal training, marketing, auditing housing counseling agencies, reviewing grant reports, leader of the customer service team and much more. Provide education and training to stakeholders and consumers.

MARCH 1980

JUNE 1991

BRANCH MANAGER – ATLANTIC FINANCIAL SAVINGS AND LOAN - PHILADELPHIA

I held several roles with this bank. I started as a teller, then I did desk work, then became operations manager, assistant manager and then Branch Manager

EDUCATION

SEPT 1980

JUNE 1983

COMMUNITY COLLEGE – NIGHT SCHOOL -

I attended night classes while working for 3 years.

JUNE 1975

JUNE 1979

Saint Maria Gorretti High School

I graduated after 4 years- business and academics

Skills – Strong communication skills, training, internal and external training, marketing skills, skills with all Microsoft Office applications and some AI tools. Hard Worker, team player.

Reference due upon request.

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