Data Analyst Business
Resume:
Latheefa Hameed
*****************@*****.***
CAREER SUMMARY
A motivated and certified Business Analyst/Data Analyst with over 8+ years of experience. Master data management support specialist with expertise in Data Stewardship and Quality improvement. Proven track record in leveraging data quality and integrity improvements in Commercial Customer Master. Quick to learn and master new technologies. Equally successful in both team and self-directed settings. Proficient in a range of computer systems, languages, tools and testing methodologies. Excellent problem solving, analytical and logical thinking skills. Recognized for ability to communicate with customers and provide exceptional service that ensured client retention and positive feedback.
Acquired experience with both Waterfall and Agile Methodologies
Aided in developing requirements artifacts used throughout the SDLC process such as user stories, use cases, business requirements documents, functional requirements, wireframing, functional specifications, testing trace matrices
Boosted data reliability by resolving duplicate via IBM infosphere MDM inspector, supporting accurate reporting
Resolved 100+ Salesforce and internal customer master discrepancies, improving data consistency and enabling multiple resource coordination
Improved data accuracy by resolving records linkage discrepancies and optimizing identifiers across multiple sources, reducing manual corrections.
Increased workflow efficiency by refining specialty data processes, reducing errors and supporting informed decisions.
Ensured readiness by maintaining clean HCP/HCO datasets, meeting data standards and supporting communications
Facilitated in eliciting requirements using interviews, meetings, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, tasks, and workflow analysis
Knowledgeable in writing BRD (Business Requirement Documents), Functional Requirements Document (FRD), incorporating use cases in creating System Requirements
●Established the Requirement Traceability Matrix (RTM) in order to project the life cycle activities and work products to the project requirements.
Aided in conducting workshops and JAD sessions with stakeholders
EDUCATION:
Bachelor of Science (B.S)-Women’s Christian College Chennai, India
CERTIFICATION:
Certified Business Analysis- Northeastern Illinois University
SKILLS:
Languages: SQL, HTML, CSS, C, C++, VBSCRIPT
Development Platforms Microsoft Windows and Apple IOS, Android and Linux
Software/Tools: MS Excel, MS Word, MS Power Point, MS Access, Jira,
Confluence, Visio, Google Docs, Rational Requisite Pro,
Sales Force, AWS
WORK EXPERIENCE
Business Data Analyst Astellas Pharma - Northbrook, Illinois Aug 2023-Current
●Boosted data reliability by resolving duplicate via IBM infosphere MDM inspector, supporting accurate reporting
●Resolved 100+ Salesforce and internal customer master discrepancies, improving data consistency and enabling multiple resource coordination
●Improved data accuracy by resolving records linkage discrepancies and optimizing identifiers across multiple sources, reducing manual corrections.
●Increased workflow efficiency by refining specialty data processes, reducing errors and supporting informed decisions.
●Ensured readiness by maintaining clean HCP/HCO datasets, meeting data standards and supporting communications
●Knowledgeable in writing BRD (Business Requirement Documents), Functional Requirements Document (FRD), incorporating use cases in creating System Requirements
●Evaluated project impact through consultation with business stakeholders, development team, quality assurance team, training teams and through validation techniques
●Collaborated with teams to update requirements and scope, and conducted client/stakeholder meetings
●Developed implementation plans, training plans and user documentation as needed
●Supported user acceptance testing and coordination of implementation plans
●Conducted risk engineering to derive and execute action plans
●Interfaced with SMEs and business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SRS)
●Tested, released and updated online applications in a team setting for the company clients in healthcare and banking
●Obtained a solid knowledge in Waterfall and Agile environments by creating, testing, and deploying applications on custom hardware and environments
●Reviewed and interpreted user feedback, and conducted research to stay on top of trends, reporting insights to learn
●Used SQL programs for data set creation, data manipulation and querying data
Business Analyst AbbVie - Chicago, Illinois Feb 2019-May 2023
●Created user story acceptance criteria to achieve approval from stakeholders, and refined user stories with scrum team
●Evaluated project impact through consultation with business stakeholders, development team, quality assurance team, training teams and through validation techniques
●Collaborated with teams to update requirements and scope, and conducted client/stakeholder meetings
●Fostered communication between stakeholders, engineering team, development team and marketing team
●Developed implementation plans, training plans and user documentation as needed
●Supported user acceptance testing and coordination of implementation plans
●Conducted risk engineering to derive and execute action plans
●Interfaced with SMEs and business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SRS)
●Tested, released and updated online applications in a team setting for the company clients in healthcare and banking
●Obtained a solid knowledge in Waterfall and Agile environments by creating, testing, and deploying applications on custom hardware and environments
●Reviewed and interpreted user feedback, and conducted research to stay on top of trends, reporting insights to learn
●Used SQL programs for data set creation, data manipulation and querying data
Junior Business Analyst - IFANCA - Parkridge, IL March 2017- Dec 2019
●Worked in tandem with stakeholders and the project team to understand requirements
●Obtained solid knowledge in Waterfall and Agile environments
●Identified and translated business requirements into functional and system requirements
●Acted as a liaison between client and technical teams to document, analyze and validate business processes, systems and solution requirements
●Performed GAP and Risk analysis of existing system and evaluated benefits of new system
●Conducted Joint Application Development (JAD) sessions with stakeholders throughout Software Development Life cycle (SDLC) to resolve open issues
●Worked with Testing team to design test plans and test cases for User Acceptance Testing (UAT)
●Coordinated work plans between project manager and the clients using MS Project
●Worked with product management team to define new product features as part of the long-term product roadmaps
●Worked with business stakeholders, designed reports using data from one or multiple systems to specifications
●Delivered reports in format to aid business stakeholder interpretation using pivot tables and graphs
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