Customer Service Relations

Sherri Flemal

Bountiful, UT *****

*****************@***********.***

+1-385-***-****

Authorized to work in the US for any employer

Work Experience

Loan Processor

Dollar Loan Center-Bountiful, UT

September 2024 to Present

Process and fund loan applications. Process payments for outstanding loans. Place collection calls for past due accounts. Make marketing calls for growth in the company. Maintenance Worker

DAVIS COUNTY SHERIFF'S OFFICE-Farmington, UT

August 2023 to September 2024

clean and maintain jail and sheriff administration offices Food Supervisor

Summit Food Services-Farmington, UT

March 2021 to August 2023

I supervise inmates preparing food for other inmates and staff. Shift Manager

Popeyes Louisiana Kitchen-Ogden, UT

January 2021 to March 2021

• Handled day-to-day operations

• Responsible for customer relations

• Handled drawer cash outs

• Handled opening and closing of restaurant

• Kept restaurant clean

Taco Bell Manager

Farr West-Farr West, UT

May 2020 to December 2020

• Handled day-to-day operations

• Responsible for customer relations

• Handled drawer cash outs

• Handled opening and closing of restaurant

• Kept restaurant clean

Funding Analyst

Exeter Finance-Clearfield, UT

October 2019 to April 2020

Analyze and verify documents submitted for subprime car loans. Request and obtain additional information needed via inbound and outbound calls. Individual Tax advisory specialist

Internal Revenue Service-Appleton, WI

February 2000 to February 2019

I advise Tax payers and/or their third party with any tax related questions, tax preparation, and/or anything needed to get their tax issue resolved and compliant. Education

Bachelor's in accounting and business management

Independence University - Salt Lake City, UT

November 2015 to November 2018

Skills

• tax preparation (10+ years)

• Microsoft office (10+ years)

• Customer Service (10+ years)

• Intuit

• Call Center

• CSR

• Office Management

• Accounts Receivable

• QuickBooks

• Data Entry

• Financial Analysis

• Food Service Management

• GAAP

• Communication skills

• Typing

• Financial analysis

• Tax experience

• Office management

• Cash handling

• Clerical experience

• Windows

• Conflict management

• Data collection

• Documentation review

• Shift management

• English

• Computer skills

• 10 key typing

• Analysis skills

• Microsoft Excel

• Microsoft Outlook

• Telemarketing

• Cash register

• Microsoft Word

• Phone etiquette

Certifications and Licenses

Food Handler Certification

Driver's License

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