Strong verbal communication, Strong, young and confident

Resume: Simran Dhaliwal

Simran Dhaliwal

236-***-****

*****************@******.***

Delta, British Columbia

Photos available upon request

Professional Summary

Confident, outgoing, and highly adaptable hospitality professional with over a year of fast-paced restaurant experience and a strong background in customer interaction. I'm currently a psychology student with a passion for providing exceptional guest service, creating vibrant social atmospheres, and leaving lasting impressions. Skilled in multitasking, communication, and working in high-energy environments. Eager to join a dynamic team at a premium cocktail club. I love going out and having experience working with alcohol and a fast paced environment. I was born in Delta BC and have been here ever since! Key Skills

~ Exceptional customer service & communication

~ High energy, confident presence & social awareness

~ Fast learner, quick on feet, thrives under pressure

~ Familiar with high-end clientele expectations

~ Detail-oriented, poised, professional presentation

~ Fluent in English & Punjabi

~ Flexible schedule - evenings, weekends, holidays

~ Excellent memory retention and attention to detail

~ Appearance-conscious and presentation-savvy

~ Comfortable with nightlife and high-profile guests

~ Team player with leadership capabilities

~ Strong conflict resolution and de-escalation skills

~ Ability to maintain discretion and professionalism

~ Adaptable to shifting priorities and last-minute tasks

~ Skilled at upselling and guest engagement

Relevant Experience

Tasty Indian Bistro - Server & Host

Surrey, BC June 2024 - Present

~ Delivered personalized service to high-volume clientele in a busy upscale dining environment

~ Started as a host, quickly promoted to server due to outstanding performance

~ Managed guest seating, preferences, allergies, and special requests

~ Maintained composure and efficiency under pressure

~ Trained in guest accommodation, multitasking, and hospitality etiquette Tim Hortons - Customer Service Team Member

Tsawwassen Mills Aug 2021 - Dec 2022

~ Provided quick and friendly service in a high-traffic setting

~ Developed strong multitasking abilities and customer engagement skills

~ Responsible for handling cash, preparing orders, and maintaining cleanliness American Eagle - Cashier & Customer Support

Tsawwassen Mills Jan 2021 - Aug 2021

~ Assisted customers with purchases, sizes, and styling

~ Maintained visual presentation and store cleanliness

~ Balanced speed with attentiveness to customer needs Education

~ Douglas College Associate of Arts - Psychology (In Progress: Pre Bachelors of Psychology) New Westminster, BC

~ North Delta Secondary Diploma - Graduated July 2023 Additional Information

~ Red Cross Babysitting Certified

~ Experience working with children and diverse groups

~ Comfortable in nightlife, hospitality, and high-profile environments

~ Social media savvy & appearance-conscious

References available upon request

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