Quality Assurance Operations Manager

ES

EMAD SOLIMAN

**********@*****.*** 732-***-**** East Brunswick, NJ 08816

Accomplished leader with a strong ability to visualize strategic concepts, trends and communicate innovative ideas to all levels of management, including merchandising and upper management. Team builder who recruits, trains and inspires teams and staff. Inventory control and operations experience with ability to review and communicate key information to senior management, experience in preparing budgets and driving efficiency. Outstanding communicator, proficient at building strong working relationship with wide range of coworkers and clients.

Adapt at analyzing business process and provide recommendations to supervisors to improve procedures. Problem-Solving

Team Supervision

Verbal and Written Communication

Work Planning and Organization

Motivational Leadership

Supply and Inventory Management

Project Management

Teamwork and Collaboration

Scheduling and Coordinating

Loss Prevention

Computer Skills and Data Management

Health and safety compliance

Quality assurance and control

High-pressure environment.

Experience in Quick Books (invoices and process

payments)

Grip Tight Tools. Prestige Stone and

Granite. Union, New Jersey

Operations Manager

07/2020 - Current

Worked closely with sales associates to complete tasks. Executed targeted merchandising and promotional plans to meet department sales goals.

Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building Monitored and improved efficiency of processes, team performance, and customer service.

Managed staffing and hiring needs through recruitment, selection, onboarding and training, disciplinary action as necessary. Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Maintained accurate inventory records to track stock levels and minimize costs.

Ensured compliance with safety regulations and maintained a safe work environment for all personnel.

Analyzed data from daily reports to identify trends in production performance metrics.

Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Summary

Skills

Experience

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Recruited and trained new employees to meet job requirements. Reviewed completed work to verify consistency, quality and conformance. Developed and implemented operational procedures to ensure quality standards are met.

Responsible for purchasing machinery for work such as forklifts and electric Pallet jack report directly to CEO and CFO all inventory and sales report.

Amazon Fulfilments Warehouse.

Robbinsville, New Jersey

Inventory Management and Quality

Assurance.

06/2016 - 06/2020

Assisted in the development of inspection procedures, criteria for acceptance and rejection, sampling plans.

Documented test results and maintained records of all quality control activities according to established protocols.

Trained personnel on Quality Assurance principles and practices. Maintained a safe work environment in accordance with company policies and local laws.

Created detailed reports on all aspects of Quality Assurance operations including findings, trends, recommendations and conclusions. Implemented proactive measures for continual improvement in the overall Quality Management System.

Prepared comprehensive operational guidelines and procedures related to QA and QC functions.

Troubleshot product issues and fixed problems.

Tuscany Italian Specialties Marlboro,

New Jersey

Sales and Catering Manager.

07/2011 - 07/2016

Developed strategies to maximize customer satisfaction and increase sales in catering services.

Organized staff scheduling and trained new employees on food safety practices.

Created marketing campaigns for catering services and monitored their effectiveness.

Collaborated with chefs to develop menus for special events, corporate functions, weddings.

Supervised 40 employees through 3 stores to ensure high standards of service were met.

Oversaw the hiring, training, and supervision of catering staff, promoting a culture of excellence and professionalism.

Grew sales of catering services through strategic marketing and promotions.

Reviewed invoices from vendors after each event and approved payment when appropriate.

City College of New York of The City University of New York, The New York, NY Bachelor of Science in Chemistry

06/2002

Relevant Coursework :Hospitality Management, Business Administration. All References Available upon request.

Education and Training

References

New Jersey driving license

Regular and electric Pallet jack certificate

Forklift certificate

Rc & Stand up forklift

English : Profession.

Spanish : Fair.

French : Fair.

Certifications and licenses

Languages

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