Customer Service Front Desk

Olivia Letkey

? Lavon, TX \Y 469-***-**** ~~ *******@*****.***

Iam currently a sophomore in college with customer service

experience in both retail and front desk settings. I enjoy

engaging with customers to understand their needs and offer

personalized solutions. I’m looking to bring energy and

reliability to a new opportunity in customer service or

administrative support. Skills include Customer Service, Sales

Transactions & POS Systems, and Front Desk Operations &

Phone Etiquette

Experience

Palm Beach Tan — Sales Associate

Wylie, TX May 2024 — Aug 2024

Delivered exceptional customer service by engaging with clients

and recommending tanning products tailored to their needs.

Handled sales transactions using point-of-sale systems, assisted

with member check-ins, and maintained cleanliness of tanning

areas, etc. Ensured proper inventory management and cash

handling procedures.

Plano Athletic Club — Receptionist

Plano, TX Jul 2023 — May 2024

Welcomed and assisted guests, answered and routed calls on a

multi-line phone system, resolving inquiries with accuracy,

toured and assisted customers with membership enrollment,

equipment usage, and general questions.

Education

Lyon College — Batesville, AR

Pursuing a degree in Accounting

Expected Graduation: 2028

Rowlett High School — Rowlett, TX

High School Diploma, 2023

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