Property Manager Customer Service
Resume:
Alex Ruiz
Tel: 973-***-****/ e-mail: ********.***@*****.***.
Objective:
I’m
To be part of a vibrant organization that enhances growth and development with a focus on building maintenance and customer service to promote tenant retention.
Professional Experience:
2009 – Present, Shore South, 20 Newport Parkway Jersey City, NJ
Building Superintendent:
Schedules routine maintenance with staff and outside vendors.
Trains, instructs and assigns duties to concierge and porters
Supervises a staff of workers in such maintenance duties as paintings, carpentry, masonry, and general up keep involving structures, furnishings, equipment, floors, plumbing, heating, air-conditioning, electrical, and related systems.
Diagnoses problems on a daily basis and initiates necessary actions (leaks). Appliances, lighting, tenant complaints, recondition apartments.
Establishes work priorities on daily basis with staff.
Orders and issues tools, equipment, supplies and supervises the maintenance thereof.
Issues work orders.
Maintains materials and equipment inventories.
Supervises complex repairs and maintenance tasks, emergency repairs.
Oversees daily scheduling of staff
Schedules vacations.
Daily contact with Property Manager.
Ensures that safety standards and regulations are observed.
Payroll.
Meets with vendors, contractors and staff daily
Construction meetings, pricing for build-outs.
Budget preparation with Property Manager, as needed.
2008 – 2009, Schlichter Electric Co.
Electrician;
Electrical maintenance, troubleshooting, by laws and coding
New construction wiring
Rewiring panels and inner circuits
2004- 2008, Orbit Home Construction, Inc.
Contractor;
Provide estimates for projects large & small
Negotiate price for project
Prepare contract and supplies list
Create aggressive marketing program to promote business
Negotiate contracts with Vendors, pricing, delivery etc
Prepare time line for projects
Project management
Prepared purchase orders and placed orders with vendors
Supervise 15 to 20 employees
Complete weekly payroll
Complete all electrical including but not limited to electrical panel, by codes, re-wiring and trouble shooting, etc
1999– 2008, St. George Towers Brooklyn Heights, NY
Aide to Superintendent;
Supervised 6 porters
Prepared daily report for superintendent
Assisted with time management for porters
Assisted in light plumbing and electrical work
Performed routine maintenance of building air conditioners and building
temperature controls
Resolved tenant complaints/queries
Respond to tenant’s maintenance needs
Assisted with resident retention
Maintained log of all packages receive/pick up
Supervised garbage duties, troubleshooting and maintenance of control and mechanical systems
Logged any incidents and maintained up to date record of all events
Maintained a log of inventory and prepared purchase orders as necessary
1998–1999, 160 Columbia Heights Brooklyn, NY
Doorman;
Assisted all residents with including but not limited to, deliveries, car services, etc
Logged deliveries, packages and contractors in the log book
Kept log book up-to-date and recorded any incidents.
Announced visitors
Secured the lobby
1997-1998, 1700 Broadway Brooklyn, NY
Handyman;
Kept a log of inventory
Prepared purchase orders
Purchased maintenance supplies
Supervised work performed by contractors
Worked on broad ranges of maintenance, repairs, remodels and odd jobs throughout the building
Education:
1999 - John Jay College of Criminal Justice New York, NY
1996 - Forest Hills H.S. - Diploma
Skills:
Language - English, Spanish
Proficient in Microsoft Office: Word and Excel, Outlook, Standard office equipment
Great interpersonal communication skills
Demonstrate safe and proficient use of power hand tools
Jobsite safety knowledge
General workmanship proficiency
Able to use initiative to solve problems and improve procedures
Able to work with little supervision
Well organized, team-player
References: available upon request.
Contact this candidate