Data Management

Angela Bradley-Farmer

**********@*****.*** • 336-***-****

Winston-Salem, NC

LinkedIn/Angela Bradley-Farmer

Insurance & Education Professional

Results-oriented professional with a diverse insurance, education, and volunteer service background. Demonstrates proven abilities in data management, claims processing, instructional support, and program coordination. Adept at fostering relationships, streamlining administrative processes, and contributing to team success. Committed to community engagement and lifelong learning.

Core Competencies

• Insurance Claims & Customer Service

• Data Management & Compliance

• Student Testing & Academic Coordination

• Event & Logistics Planning

• Instructional Support

• Conflict Resolution & Mentoring

• Strategic Scheduling & Calendar Management

• Reporting & Analytics

• Training & Program Development

Professional Experience

Horace Mann — Exclusive Agent

2022 – Present

• Process and manage insurance claims for clients, ensuring timely and accurate resolutions.

• Conduct policy reviews and recommend appropriate coverage to meet client needs.

• Build and maintain strong client relationships through personalized service.

• Utilize industry tools to streamline operations and enhance the customer experience. State Farm — Insurance and Financial Services Representative 2021 – 2022

• Collaborated with clients to assess insurance needs and deliver tailored financial products.

• Contributed to sales goals through team collaboration and client education. Winston-Salem/Forsyth County Schools (WSFCS)

Data Manager — 2020 – 2021

• Maintained and ensured the accuracy of student data systems and compliance with regulations.

• Generated detailed reports to support academic and administrative decisions. Testing Coordinator — 2015 – 2020

• Oversaw standardized testing administration, logistics, and accommodations.

• Analyzed student performance data and provided insights for school improvement. Academically Gifted Coordinator — 2015 – 2020

• Screened students for AIG programs and coordinated curriculum differentiation.

• Managed program budgets and supported teacher collaboration. Teaching Assistant — 2014 – 2015

• Provided classroom support and one-on-one academic assistance to diverse learners. American Red Cross — Collections Technician

2014 – 2015

• Conducted safe and efficient blood collection while delivering high-quality donor care.

• Provided excellent customer service to donors, addressing questions and concerns.

• Supported team goals and compliance with health/safety standards. Additional Experience

Hodges Triad Electric — Administrative Assistant

2010 – 2012

• Managed scheduling, answered phones, purchased permits, and handled accounts payable/receivable.

• Provided administrative support for smooth day-to-day business operations. Jerry Long YMCA — Aquatics Instructor

2008 – 2012

• Taught aquatics-based fitness classes, CPR, and first aid.

• Ensured a safe and engaging learning environment for participants. Head Start — Head Start Director

2006 – 2007

• Directed two early childhood education facilities in Lexington, NC.

• Oversaw staffing, compliance, and program quality delivery. Lambeth, McMillan & Weldon — Legal Assistant to Senior Partner 1999 – 2000

• Managed scheduling, client communications, and legal documentation for the senior partner. Education & Credentials

Bachelor’s Degree in Business Management – Grand Canyon University Associate’s Degree in Early Childhood Education – Forsyth Technical Community College Volunteer Experience

• Safe Sanctuaries

• Hospice of Davidson County

• Kaleidoscope Kids of Davidson County

• Mentorship Program – Thomasville City Schools

• United Methodist Scandinavian Missions Trip

• United Methodist Children’s Council

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