Sales Associate Customer Service
Resume:
Maureen Spitznagel
Chesterfield, MO *****
*********@*****.***
Work Experience
Teacher/Teacher Assistant
Special School District-St. Louis, MO
September 2022 to Present
Work with children from Kindergarten-5th grade with special needs . Experience includes working with children with Autism, Downs Syndrome and resource in math, reading, writing and social skills. Self-Employed Homemaker
Stay at Home Mother & Grandmother-St. Louis, MO
December 1989 to Present
• Cleaned and maintained a household of 5 children and 2 adults.
• Managed budget for a family of 7.
• Coordinated all family activities, including school, sports games and practices, doctor’s appointments, etc.
• Supervised play activities and entertainment to encourage interpersonal growth.
• Created, assigned, and scheduled various housekeeping duties for 5 children according to their capabilities.
• Perfected multitasking during almost every event, activity, and task.
• This career is and was very important to me and is the reason I have several career gaps in my resume. Gift Shop Sales Associate
Mercy Hospital-St. Louis, MO
November 2019 to April 2020
• Greeted and welcomed visitors and patients to the gift shop.
• Assisted with delivery of flowers, food, and gifts to patient rooms.
• Assisted with checking in new items and pricing.
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.
• Answered customers’ questions and provided information on products and services.
• Bagged, boxed, and wrapped packages.
• Answered customers questions and provided excellent customer service to ensure satisfaction. Sales Associate
J. Crew-St. Louis, MO
September 2012 to March 2015
• Greeted customers in a welcoming manner.
• Directs customers by escorting them to racks and counters.
• Personal shopper.
• Counted money in cash drawers at the beginning and end of shifts to ensure that amounts are correct.
• Restocked, arrange, and organized merchandise.
• Prepared merchandise for display to increase sales.
• Monitored for theft.
• Completed daily physical inventory counts.
Customer Service Representative
Continental Cablevision-Hanford, MS
July 1986 to July 1987
• Communicated directly with customers by telephone and face to face.
• Provided pricing information.
• Managed customers’ accounts.
• Collected payments due and arranged payment installment plans when necessary.
• Identified and assessed customers’ needs to achieve satisfaction.
• Performed customer verifications.
• Directed requests and other issues to the designated resource to promptly resolve any issues. Education
Bachelors of Communications & Marketing in Communications & Marketing College of Arts & Sciences
1986
University of Missouri Columbia - Columbia, MO
Skills
• Writing Skills
• Office skills (8 years)
• Scheduling/Organizational skills (10+ years)
• Teaching
• Math
• Computer Skills (7 years)
• Research
• Special Education
• Developmental Disabilities Experience
• Experience Working With Students
• Experience with Children
• Tutoring
• Autism Experience
• Marketing
• Special Needs
• Classroom Management
Certifications and Licenses
First Aid Certification
Driver's License
Additional Information
Time gaps between employment are a result of my focusing on family, volunteering and managing children’s sports teams and individual activities.
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