Executive Assistant Employee Relations

Mia M. Curb

***** ***** *****, **** *****, TX ***08 / 858-***-****

***.****@*****.*** / www.linkedin.com/in/miajuanacurb SUMMARY

A results-driven, retired military veteran, who specializes in supporting C-Suite/Executive Level Management and Office/Administrative Management. She brings over 10 years of proactive leadership, effective communication, and teamwork to any organization. Tactically displays superb customer service skills, which is evident in her operational analytics, employee relations, trainings, and various program management opportunities. A Trusted Advisor who has strong communications skills and presents a professional and executive level presence. TOP PERFORMER, HIGHLY RESPECTED AND GOAL ORIENTED

WORK EXPERIENCE

Simmons Bank, Fort Worth, TX Aug 2022 – Present

Executive Assistant

Coordinates projects; facilitates the research, collection, analysis and reporting of data. Responsible for efficiently and effectively performing all assigned administrative, clerical, staff support and general office duties including handling directly or referring client concerns, while maintaining the confidentiality of sensitive materials. This position also provides administrative support of four various organization Executives.

• Prepares correspondence, memorandums, and reports for executive officer(s).

• Interfaces with associates and executives throughout the department to research and collect quantitative and qualitative data, including searching the Internet, industry publications and other external sources.

• Manages robust calendars, schedules meeting and coordinates updates as situations change.

• Creates forms, processes and/or procedures, reports and presentations; assists the responsible executive with implementation, communication, maintaining, tracking and evaluation of these methods to ensure effectiveness, efficiency, adherence, and compliance.

• Communicates sensitive information to all leadership; handling correspondence and phone calls, and replying and guiding conversations.

• Responds to customer inquiries/complaints directed to executive officer(s).

• Prepares and distributes all goal and budget reports, weekly/monthly committee reports, etc.

• Coordinates in project management by coordinating event with various departments and following up on project statuses.

• Ensures all appropriate documentation for applicable departments are processed accurately and completed in a timely manner.

• Assist Corporate Legal with all internal and external Legal documents that arrive to the Fort Worth, Tx office locations.

• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.

• Responsible for processing all expense receipts and invoices associated with the annual Fort Worth budget; works closely with the Market Director, Retail Detailer, C&I / CRE Banking leaders and President in ensuring budgets are not overspent.

• Tracks all charitable donations for all sponsorships issued utilizing the Community Reinvestment Act Program and ensures all CRA annual goals are meet.

King Aerospace, Addison, TX Dec 2020 – Mar 2022

Senior Executive Assistant

Supported three Senior Executive Leaders with dedicated executive administration and support of scheduling, travel plan and departmental event coordination, and streamlining administrative processes. This role included frequent communication and interaction with senior-level personnel, Directors, and external collaborators and contacts to assist with departmental objectives.

• Provided executive leadership with extensive and continuous calendar management, travel management, expense management, event registrations and detailed meeting plan management.

• Acted as the representative of executive leadership regarding internal and external relations and correspondences and screening communications.

• Provided administrative assistance, such as writing and editing emails, drafting memos and preparing communications on executives’ behalf to include reviewing and approving documents on behalf of Senior Executives.

• Maintained accurate legal and comprehensive records both physical and electronics copies.

• Organized various meetings, including scheduling, sending reminders, and organizing catering when necessary.

• Prepared board minutes for Departmental Leaders weekly meeting within the organization. Duties included drafting, modifying, approving, printing and distributing minutes accordingly. Maintained conference room and executive suite and ensured they were clean and presentable at all times.

• Worked with HR to ensure external contact list and employee addresses were updated. Created internal company processes to receive updated information was properly filtered and recorded for the company’s files.

• Documented expenses receipts for AMEX and VISA’s credit cards and filed monthly reports to the accounting department.

• Communicated and provided updates with the companies website design team on various events throughout the organization that captured the mission and purpose of KA.

• Coordinated with the Board of Directors and external customers on schedules, meetings and upcoming events.

• Scheduled travel, hotel and dinner arrangements while facilitating event planning from start to finish for meetings with top leadership from other companies such as Boeing, Howell and US Government entities. Amazon Fulfillment Center, Haslet, TX Sep 2019 – Sep 2020 AREA MANAGER – DISTRUBUTION CENTER (L5)

Highly engaged employees regarding employee relations, compensations and benefits ensuring employees had a comfortable working environment while handling other HR related administrative tasks which included: employees workplace disputes, payroll issues and conducting disciplinary actions in accordance to company guidance. Weekly briefed Senior Leadership on training evaluations and disciplinary actions that included notification of terminations.

• Lead and developed teams of Amazon Associates whose primary focus is motivating, mentoring, and coaching a team of over 100+ Associates. Responsible for engaging a team of managers and associates during a shift to maintain the highest levels of safety, quality, attendance performance and engagement were maintained. Provided all associates with the tools needed for success as well as keenly driving productivity and efficiency through data-driven decisions and analytical problem solving.

• Daily supported all safety programs and OSHA compliance to ensure a safe work environment for all Associates. Often reconfiguring and implementing safety best practices.

• Developed performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.

• Partnered with upper management team to establish and maintain quality control standards.

• Proactively identifies and leads process improvement initiatives and Lean tools.

• Build and executed productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor.

• Communicated policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed.

• Ensured procedures are followed for building security and product loss prevention creating, managing, and supporting recognition and communication programs.

(Military - Active Duty US Navy)

Naval Information Force Reserve, Fort Worth, TX Sep 2014 – Sep 2019 SENIOR EXECUTIVE ASSISANT/MILITARY HR MANAGER

• Coordinated with Senior leadership and directed companies process improvement efforts resulting in increased global management of 6 intelligence reserve regions supporting 247 militaries and civilian personal with the mission to train and equip 8,400 members to deploy overseas.

• Served as the SharePoint access control, on behalf of Executives, while maintaining and updating all executive leadership SharePoint folders.

• Collaborated international and domestic travel arrangements for Senior leadership throughout the entire organization to include hotel arrangements, airline booking, dinner planning and conference calls.

• Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using military HRIS management system software.

• Reviewed all administrative policies, procedures, laws, standards, and regulations and routed to Senior Leadership for approval.

• Organized onboarding procedures and provided training for new team members reporting.

• Led a Financial Budget Team into executing an annual budget of $10,000,000 as Lead Defense Travel Administrator for the Military Defense Travel System (DTS). Processed expense reports for Senior Leadership to account for all monthly expenses occurred.

• Managed and coordinated over 15 projects as Project Manager to include meetings, building movements and renovation, official ceremonies, and manpower re-alignment for a clemency of 8,400 personnel throughout six regions.

(Military - Active Duty US Navy)

United States Ship SAN DIEGO, San Diego, CA Oct 2011 – Sep 2014 EXECUTIVE ASSISANT/SECURITY SPECIALIST

• Provided administrative oversight (on behalf of the 3 Senior Level Executives) to 950 personnel of 2 branches of the military. Maintained and reported to leadership employment records issues, onboarding reviews and termination reviews.

• Briefed Senior Leadership on employee upcoming meetings, traveling plans and all training evolutions.

• Maintained executives calendars and prepared for meeting by updating minutes, coordinating agenda planning, setting up conference room, inviting participants and sending reminders.

• Led and trained Security Department on Insider Threat, Personnel and Physical Security Measures matters. Created and implemented security standards, policies, and procedures. Identified, investigated, and resolved security breaches. Ensured all security clearances were up to date and/or submitted to DODCAF. Responded to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.

• Maintained accurate employee records and administrative reports regarding performance reviews, counseling sessions, financial obligations, and career progression.

• Reviewed all documents prior to Senior Executives review for grammar accuracy and updated government policy modifications.

• Coordinated and communicated with 8 departmental senior leadership on training requirements, updated policies, meetings and various agenda items given by Senior Executives. EDUCATION

• Bachelors of Business Administration, North Wood University, Fort Worth, TX (Cum Laude)

• Associate of Arts in Management, North Wood University, Fort Worth, TX (Cum Laude) TRAINING

• Command Drug and Alcohol Program Advisor, San Diego, CA/ Fort Worth, TX

• Command Fitness Leader, San Diego, CA & Fort Worth, TX

• Command Sexual Assault Prevention and Response Victim Advocate, San Diego, CA

• Family Care Plan Coordinator, San Diego, CA

• Government Travel Card Coordinator, San Diego, CA

• Victim Witness Assistant Coordinator, Fort Worth, TX

• Family Advocacy Program Advisor, Fort Worth, TX

• Special Security Officer Course, San Diego, CA

• Security Manager Course, Office of Personnel Management, San Diego, CA

• Financial Specialist, F&FSC, Fort Worth, TX

• Senior Leadership Course, Training Support Center, San Diego, CA

• Legal Clerk Course, Training Support Center, San Diego, CA

• Crystal Reporting, Crystal Training Source, Fort Worth, TX

• Operational Risk Management Applications and Integration, San Diego, CA CERTIFICATIONS

• Office Manager /Administrator Services - UNITED STATES DEPARTMENT OF LABOR

• Advanced Lead Defense Travel Administrator - CACI

• Command Financial Specialist - MILITARY FLEET AND FAMILY SUPPORT CENTER SECURITY CLEARANCE

• Top Secret/SCI. Last investigation: December 2018 COMPUTER SKILLS

• Proficient in: MS Word, MS Excel, MS PowerPoint, MS SharePoint, MS Outlook, WINTEAM, Google Teams

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