Customer Service Office Coordinator

REBECCA WHITMAN

**** ***** ******* ** *, TX ***** ·

575-***-****

Email · ***********@*****.***

EXPERIENCE

**/**/**** – CURRENT

OFFICE COORDINATOR, GUIDANCE CENTER

BILLING FOR 1000S CLIENTS, VERIFYING INSURANCE, PROGRAM OPT INS AND OUTS FOR 8 PROGRAMS, PURCHASE ORDERS, CHECKING IN AND OUT COMPANY CARS, TAKING MINUTES IN MEETINGS, MAINTAINING 3 DIFFERENT PROGRAMS ROSTERS, CALL CENTER

03/30/2022 – 08/23/2022

ADMINISTRATIVE ASSISTANT, GUIDANCE CENTER

BILLING, CHECKING IN AND OUT CARS, TAKING MINUTES IN MEETINGS, MAKING PURCHASE ORDERS, MAINTAINING OFFICE SUPPLIES, TRANSFERRING AND ANSWERING CALLS, MAINTAINING ROSTERS AND LISTS FOR FACILITIES AND MCOS

08/23/2021 – 03/30/2022

RECEPTIONIST, FRONT DESK GUIDANCE CENTER

ANSWERING CALLS, CUSTOMER SERVICE, PAYMENTS, SCHEDULING, CONFIRMING INSURANCES, DATA INTRY, CONFIRMING APPOINTMENTS

3/3/2016 – 6/30/2021

OFFICE MANAGER, Boyd and sons irrigation LLC

Payroll, Invoicing, monthly, quarterly, and yearly taxes, accounts payable, accounts receivables, parts running, maintaining customer information, Sales, New Hire paperwork, Running reports from quickbooks, data entry

11/01/2008 – 3/03/2011

BARISTA, Cup O Joe

Cashier, barista, customer service, opening and closing

EDUCATION

MAY 2003

HIGHSCHOOL DIPLOMA, Tatum highschool

OCT 2004

CERTIFICATE OF COMPLETION, AMDA

Musical theater school

SKILLS

Customer service

All Microsoft programs

Clerical

Accufund

Insurance portals

EMR BEAR

Multi tasking

QuickBooks

computer skills

punctual

Switchvox

BHS Star

Google sheets

Zoom

ACTIVITIES

I am a mother of 2 boys, have volunteered on the soccer board for 5 years. I am very passionate about music and the arts. I have been busy as a stay at home Mom for 8 years while maintaining the office of our company. With my children in school I am ready to spread my wings to a new adventure.

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