Supply Chain Continuous Improvement
Resume:
Patricia Clowers
Spartanburg, SC *****
*********@*****.***
Willing to relocate to: Fort Lauderdale, FL - Miami, FL - Charlotte, NC Authorized to work in the US for any employer
Work Experience
Supervisor, Materials Management
GreenWood, Inc.-Piedmont, SC
December 2024 to Present
• Managed inventory levels to ensure optimal stock availability while minimizing excess and obsolete materials, reduction in carrying costs
• Led cross-functional teams to identify opportunities for process improvement and implemented solutions that increased efficiency
• Collaborated with production planning team to develop accurate demand forecasts, reducing stockouts
• Conducted regular audits of inventory data to ensure data integrity and accuracy, resulting in a reduction of discrepancies by 100%
• Optimized warehouse layout and storage systems, increasing space utilization efficiency by 96%
• Developed key performance indicators (KPIs) for the materials department and regularly monitored metrics to drive continuous improvement
• Implemented safety protocols within the materials department, resulting in zero workplace accidents over the past X years
• Collaborated with cross-functional teams on new product development projects, ensuring timely availability of required materials
• Managed relationships with freight forwarders and logistics providers to optimize transportation costs while maintaining on-time delivery performance
• Created standard operating procedures (SOPs) for material handling processes, improving consistency and reducing errors
• Coordinated with vendors regarding quality issues or non-conforming products
• Maintained accurate records of all incoming/outgoing shipments
• Identified potential risks or disruptions in the supply chain proactively
• Implemented inventory control measures to prevent stockouts or overstocking
• Conducted regular supplier performance evaluations and implemented corrective actions when necessary
• Managed the disposal of hazardous materials in compliance with environmental regulations
• Investigated and resolved any discrepancies or issues related to material receipts or shipments Aviation Maintenance Administrator
GreenWood, Inc.-Greer, SC
March 2024 to Present
Works with client to set and prioritize work orders to maintenance technicians to ensure proper completion and documentation in site CMMS while assisting Greenwood Management with addressing client concerns, escalation as appropriate to ensure customer satisfaction Serves as own of the Total Lifecycle of the PM and PDM processes : Develops, Plans,Schedules,
Shares in leading the morning planning meeting to review daily, weekly, monthly and quarterly PM Schedules
Develops reports and reviews open work orders with the team and develops plans or processes to migigate any potential for missed PM execution
Professionally and systematically defines, designs, monitors, and refines an asset maintenance plan that includes: value added preventative maintenance task Effective utilization of predictive and other non-destructive testing methodologies designed to identify and isolate inherent reliability problems
Assist in the development, execution and tracking of site skills training for Greenwood employees Supports Honeywell in coordination and overseeing site TPM events Conducts process inspection, certification and documentation Enter work order data in CMMS
Copy and scan, distribute, and archive documents/records as needed Uses internet, CMMS, and Microsoft Office Software Ensures all safety procedures, practices and regulations are followed before, during and after the process to foster a positive safety culture by having a safety first mindset and approach during execution of activities
Supports site leadership in the recruitment and on board process Creating and modifying job description job postings review application schedule interviews and drug screens submit applicant information for background screening process I9 and E-Verify Compile weekly time and review for completeness and accuracy before downloading and transmitting To accounting for processing
Conduct orientation for New Hites, visitors and guest and direct them to the appropriate individual or department with coordination and scheduling of staff and management activities Assist site managers and supervisor by performing various administrative task in support of a positive environment
Logistics Coordinator
DHL Supply Chain-Cowpens, SC
January 2024 to March 2024
Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers. Key Accountabilities:
• Assist in coordination of export/import shipments.
• Establish and coordinate schedule with carrier and tender shipments.
• Track and trace all shipments.
• Update and maintain Transportation Management System(s) – SAP.
• Prepare and publish daily, weekly reports.
• Obtain data to assist in analysis on performance trends.
• Proactively identify problems to management.
• Answer and resolve basic billing questions when needed.
• Prepare client invoice packets
• Confirm rates with carriers.
Substitute Teacher
Kelly Services/Spartanburg School District-Spartanburg, SC October 2023 to January 2024
Kelly Education offers a variety of services for schools, including substitute teaching, tutoring, and food service. Substitute teachers at Kelly Education are responsible for:
• Leading instruction: Following lesson plans and teaching a variety of classroom topics
• Motivating students: Creating a positive learning environment and encouraging students to participate
• Managing behavior: Establishing ground rules and deescalating conflicts
• Adapting to learning styles: Addressing the different ways students learn
• Assigning tasks: Giving students reasonable homework and tasks
• Developing lesson plans: For longer assignments, substitute teachers may need to create lesson plans
• Grading: Grading assignments and tests
Personal Shopper
Sam's Club-Spartanburg, SC
June 2023 to November 2023
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals. Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management. Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Environmental Health and Safety Coordinator
adidas-Spartanburg, SC
March 2023 to June 2023
Formulate, enforce, and manage health and safety strategies for multipleprojects, minimizing on- site incidents and ensuring timely completion and delivery. Identify and resolve various health and safety issues, maintaining seamless project operations and achieving set targets, while liaising between various key stakeholders. Provide pre-construction information to cross-functional teams, managing projects efficiently and implementing a robust risk management structure. Envision, develop, and employ effective policies and guidelines, reducing safety risks and directing incident investigation processes. Selected Contributions:
• Ensured compliance in site welfare facilities by conducting over 20 site inspections and safety checks, along with comprehensive construction risk analyses.
• Maintained accurate records of safety-related incidents, assuring a 80%reduction in repeat incidents through the development and implementation of robust incident management action plans. Import Coordinator
Hellmann Worldwide Logistics SE & Co. KG-Charlotte, NC May 2022 to December 2022
Oversaw freight charges for over 30 weekly shipments, validating and accounting for additional incurred charges such as driver waiting time, demurrage, and detention. Adhered to company standard operating procedures and customer / regulatory requirements, effectively processing shipments weekly and promptly addressing any issues. Ensured timely release of products by diligently paying carriers and Container Freight Stations (CFS) and preparing required documentation for transactions monthly. Selected Contributions:
• Streamlined freight operations for 177 shipments monthly, ensuring adherence to all relevant internal and external standard operating procedures and regulatory requirements.
• Enhanced compliance rate with international regulations by 35%, executing documentation and audit practices in import operations.
Operations Manager
FedEx Express-Miami, FL
July 1997 to January 2021
• Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
• Collaborated with cross-functional teams to develop and implement standard operating procedures
(SOPs) for all operational processes
• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
• Developed key performance indicators (KPIs) for each department within the organization to track progress towards operational goals
• Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
• Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
• Created employee development programs focused on enhancing technical skills
• Implemented performance metrics tracking system, providing real-time visibility into operational performance
• Conducted regular audits to ensure compliance with regulatory requirements and industry standards Education
Diploma in Accounting, Banking
AIB College of Business-Trenton, NJ
Some College in Business/ Human Resources
Barry University-Miami, FL
August 2007 to December 2011
Skills
• Process Management
• User Interface (UI)
• Communication skills
• Management
• Conflict Management
• Financial Report Writing
• Microsoft Powerpoint
• Human Resources Management
• Performance Management
• Application Development
• Microsoft Word
• Microsoft Excel
• Employee Orientation
• Accounting
• Oracle
• Accounts Payable
• Auditing
• Workers' Compensation
• SQL
• Microsoft Office (10+ years)
• Computer skills
• Human Resources
• Benefits Administration
• Project Management
• Office Management
• Computer Networking
• Payroll
• Data Warehouse
• Change Management
• Microsoft SharePoint
• Customer service
• Recruiting
• Interviewing
• General ledger reconciliation (2 years)
• Strategic Planning
• Forecasting
• PeopleSoft
Certifications and Licenses
EPA Certification
OSHA 30
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