Manager Ii Relationship

Alex Cherkassky

** ****** *****

Warminster, PA *8974, 267-***-****

****.****@*****.***

Objective:

To obtain a position with a growth oriented organization that will allow me to effectively utilize my educational experience and extensive previous work history to benefit the organization.

Work Experience:

Senior Relationship Manager II, Vendor Finance, PNC Financial (Dresher, PA). 01/03/2020 - 10/16/2023.

·Assisted Vendor Finance with daily customer/vendor assistance·Worked directly with numerous major vendors, in order to provide quotes, lease structures and general lease related information.

·Issuing/Structuring rates,

·Working with Credit to review pending applications, also directly structuring all of the Applications to ensure full acceptance.

·Assisted with Purchase Orders to ensure they are efficiently and correctly issued,

·Ensuring business continuity from Order Entry, to Documentation department to Booking/Funding,

·Provided resolution with high profile accounts/vendors, *Vendors included: Phillips, Olympus, Evident Financial and Evident Scientific.

Single Point of Contact (Inside Finance Support, Level II), Canon Financial Services (Mt Laurel NJ). 11/20/2016 – 03/22/2019.

·Supporting sales staff,

·Credit Applications,

·Upgrade quotes,

·Issuing/Structuring rates,

·Working with Credit to review pended applications,

·Assisting with Purchase Orders to ensure they are efficiently and correctly issued,

·Ensuring business continuity from Order Entry to booking/funding,

·Issue resolution with high profile accounts,

·Branch metrics and performance, Assistance with Strategic Accounts Long Term Care-Claims Examiner II, Prudential Financial (Dresher, PA). 02/06/2015-10/20/2016

·Assisted with daily processing/billing responsibilities via claims received, by maintaining a balanced 180+ claimant list.

·Reviewed eligibility of most current and newly added claims.

·Processed an average of 30+ LTC claims per day (7 required per day by a Claims Examiner).

·Assisted numerous examiners when work load required.

·Worked hand in hand directly with Customer Service management regarding any return calls that were outstanding and the overall process of reaching back out to the customer(s).

·Assisted Management directly with personal client relations and any outstanding claimant concerns.

·Worked with Management and held round table discussions regarding the overall status of current claimants and their re-evaluation concerns.

·Joined LTC Fraud Representatives/Department in numerous joint case reviews regarding situations that required direct assistance or further review

Walmart Team, Insurance Relations Coordinator, Prudential Group Insurance (Dresher, PA). 01/12/2010-02/05/2015

·Handled day to day calls from insured regarding any and all Group Life insurance related questions.

·Assisted with approximately 50+ enrollments per day with that were dedicated directly to the client and the specific clients needs.

·Averaged as much as 120+ calls per day during busy year end and enrollment seasons.

·Handled calls with a year to year average handle time per call of 3.75 minute; a passing AHT requirement was 6.5 min per call.

·Maintained a minimum average Quality score of 98+, a passing Quality requirement grade was 78.

·Assisted Management in numerous training scenarios for new hire/associate(s) with either direct training or call review and while on calls directly.

·Worked with Work Force Management in assisting them with numerous projects which required my direct assistance of numerous seasoned agents to help plan and structure of the day to day operations in regards to phone support.

·Responsible for daily communication between client and Claims Examiner, daily status meetings/discussions and direct contact set up.

Senior Finance Coordinator, AAMCO Transmissions (Horsham, PA).03/05/2008-12/15/2009

· Handled all financing obligations involved with franchise development.

· Created Excel update charts which allowed upper management to see all day to day updates of SBA loans, equipment package collections, and loans in progress.

· Personally managed a collection of more than $4,000,000 in equipment sales within a 6 month period.

· Submitted over 30 packages for SBA approval and had achieved a closure rate of 100%.

· Personally created a relationship with more than 12 new lenders which brought in over $680,000 in uncollected department back to the corporation in unpaid franchise fees. · Worked hand in hand with many equipment leasing companies in submissions of more than 135 applications which had a closure rate of more than 87%.

· Created different literature which were mass mailed to the all of AAMCO and Cottman transmissions chain to make them aware of any changes on all the financing programs that the corporation had available.

· Worked along with more than 250 dealers personally in getting them financing solutions for their current and future clientele.

Owner / Operator, Liberty Penn Financial Group, LLC (Huntingdon Valley, PA). 4/2003 - 1/2008

· Ran all day to day management related operations within the company. ·Evaluated and directed all loan scenarios in the company to proper lenders for approvals.

· Maintained all bills, payroll & lead generation on weekly/daily basis.

· Assisted in preparing all loan proposals for Banking/ Loan Associates within the company.

· Helped to gather all needed conditions for all active loans within the organization. Education

· 1998 - 1999, CSC Institute, (Warminster, PA).

Certification

Majored in computer engineering / programming, Visual Basic 5.0, 6.0 MS acces SQL Server.

·1994-1997, Northeast High school (High School Diploma), (Philadelphia PA).

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