Property Manager Management

Chrystal N. Frierson

** ******** *****

Atco, New Jersey 08004

Cell: 856-***-****

Email: *********@******.***

Summary:

An accomplished, and proficient property management professional with extensive skills and experience with over 30 years of experience. Exhibits the ability to multitask. Highly familiar with supervising staff and contractors, both large and small groups. Well acquainted with all aspects of Housing, Conventional, HOA, Subsidized, Section 8, 236, Tax Credit, and Senior Living, as well as MOR’s and REAC, State and local inspections. Proven leadership, hardworking, dependable, with remarkable leadership skills.

Work Experience:

Community Manager - Conifer Realty - September 2024 to Present Market and approve/deny applications for rentals; and sign all leases and related forms. Actively manage the occupancy of the property, ensuring all waitlists are maintained and updated properly Handle move-outs.

Ensure all maintenance requests are handled on a timely basis and they are followed up. Collect rents and handle delinquent accounts in a timely and efficient manner. Conduct annual inspections (housekeeping).

Accounts receivables/payable.

Submission of monthly suit cases for non payment of rent. Community Director - SilverTree Residential LLC. - October 2022 to August 2024. Reba Brown Senior Residence, Philadelphia, PA19143 Supervise all on site staff. Responsible for all aspects of day to day operations. Direct, and oversee leasing, collections, move-ins/outs, and tenant relations. Manage and follow up on maintenance work orders, preventative maintenance and make ready unit preparations (vacant). Enforcement of lease terms and rules and regulations. Timely communication with residents and applicants on all issues pertinent to their tenancy. Preparing of all required reports and documents, including but not limited to those required by HUD and management. Execution of necessary eviction through final disposition. Quarterly housekeeping inspections and pre move in home visit inspections. Property Manager - SilverTree Residential LLC. (2017-2019),Tunic Group(2019-2022) Centennial Village /John Wesley Village / Hedgerow Apartments, Camden, NJ/Phila,PA Directed all aspects of property management for the Tunic Group, when they purchased the property in Camden, NJ in 2019, I was in charge of 3 properties.2 located in Camden and 1 located in North Phila. Supervised all teams of administrative and maintenance staff. ( After being sold in 2019 by SilverTree Residential LLC.) Recruited, interviewed, hired and trained new employees. Processed weekly invoices. Accounts receivables/payables. Processed. Processed payroll. Contracted out bids, met with contractors, scheduled monthly pest control services, submitted weekly reports, occupancy/delinquency/vacancy,etc. Processed late letters, notices to cease, terminations, appeared in court when needed or necessary, input monthly UR checks, submitted and transmitted monthly HAP requests and posted;completed move out inspections. Communicated with residents/tenants, investigated, and resolved issues. Property Manager - New Bruche (2009-2016) Reliant Realty(2016-2017) Carver Hall Apartments, Atlantic City, NJ

Processed annual recertifications, interim, and tenant income certifications (TIC). HUD repayments arrangements. In charge of transmittal of the monthly HAP to NJHMFA. Conducted annual inspections of all apartments. Communicated with residents/tenants, resolved issues. Process late letter, legal and appeared in court if needed for non payment of rent or damages. Property Manager II - Morgan Properties 2008 - 2009 The Willows & Warwick Terrace, Barrington, NJ & Somerdale, NJ. Responsible for all operational and financial aspects of the apartment communities. Supervise a team of admin and maintenance professionals. Worked under the direction of the Regional Manager & Human Resource Department. Conducted monthly marketing, rent and occupancy reports. Submitted monthly comparison of the area (within 15 miles) Responsible for vacant(s) being walked and in compliance with make-ready standards and utility control by using company 101-checklist. Processed weekly payroll (ADP) Approved time off request, Responsible for staffing of the lifeguards (pool) seasonal. Accountable for lease renewals and rent increases, regularly inspected the property and assigned any work to be completed by either in house or vendors/contractors. Addressed delinquent accounts and initiated legal proceedings according to the local and state laws. Keep accurate records of maintenance work orders, apartment reimbursement, annual inspections, inventories, and purchase orders, other duties as assigned.

Property Manager - New Bruche Associates/Meridian Properties - 2000 -2008 Lighthouse Plaza Apartments, Atlantic City, NJ 08401 Negotiated all necessary maintenance contracts. Supervised admin staff, office staff, maintenance staff, and on-site (in house) security. Conducted the leasing of all move ins-outs. Accounts receivables/payables.In charge of market renters lease renewals, based upon the CPI, issued by the city on a quarterly basis, responsible for collecting rents for the Store fronts in the building, responsible for the supervision of the 56 section 8 residents, to make sure that they were recertified and submitted monthly in a timely matter, other duties as assigned.

Skills: OneSite, RealPage, Boston Post, Yardi, Microsoft, Word, Wrike, Teams, Windows 8, 10. Customer Service, Leadership, Conflict Management Abilities, Accounts Receivables, Payables, Office Management, Supervising, Negotiations, written and verbal, interviewing, data entry, typing, Fair Housing. Certifications & Licenses:

Notary Republic - State of New Jersey - Commission expires June 2025 Fair Housing Certification & CPO - Both Issued by NAHMA

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