Customer Service Representative
Resume:
Michelle Barkow
********@*****.*** Westport, KY, 40077, US +1-502-***-****
PROFESSIONAL SUMMARY
Results-driven sales and customer service professional with over 15 years of proven experience delivering exceptional client experiences and driving revenue growth. Demonstrated expertise in building lasting customer relationships, exceeding sales targets, and developing high-performing teams through comprehensive training and mentoring. Seeking to leverage extensive background in consultative selling, relationship management, and team development to contribute to organizational success in a dynamic customer service and sales environment. WORK HISTORY
Order Management Retail Cross Channel Customer Service Representative at GE Appliances, a Haier CO.
05/2022 - 09/2023 (1 year)
Coordinated business partners appliance orders
Facilitated inbound and making outbound phone calls to business partners and cross functional teams daily
Managed assigned retail accounts
Worked independently and cross functionally for business partner resolution
Coached and mentoring new employees
Contract CORE Customer Service Representative at GE Appliances, a Haier Co. 10/2018 - 05/2022 (4 years)
Routed inbound and making outbound calls to business partners and to cross functional teams daily
Placed orders for business partners over the phone or via email
Worked closely with Area Sales Managers and cross functional teams daily Direct Sales Contract Area Sales Manager at The General Electric Company 01/2009 - 10/2018 (10 years)
Managed multimillion dollar sales territory in the North Central territory
Collaborated with field area sales managers on shared account responsibilities to discuss and implement sales growth on shared accounts
Coordinated pricing negotiation for new construction and renovation projects daily
Top sales producer in 2010-2011. Coaching and mentoring new employees EDUCATION
Sullivan University
Bachelor's Degree in Business Administration and Management
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