Remote Customer Service Data Entry
Resume:
DANIELLE
SHERRILL
CONTACT INFORMATION
**********@*****.***
Lincolnton, NC, USA, 28092
SKILLS
EXPERIENCE
BARTENDER
Twin Oaks Bar and Grill. Denver, NC, USA May 2018 - Mar 2020
• Maintained cleanliness and organization of the bar area • Efficiently handled cash transactions and accurately processed payments using POS system • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
FRONT DESK CLERK
Masters Inn. Statesville, NC, USA Mar 2017 - Jun 2017
• Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service • Processed guest payments accurately using the hotel's computerized system while maintaining strict confidentiality of personal information • Maintained an organized front desk area, including managing guest reservations, handling mail and packages, and coordinating with housekeeping for room availability • Assisted guests with special requests or accommodations, resolving any issues promptly to ensure guest satisfaction CUSTOMER SERVICE REPRESENTATIVE
Power Home Technologies. Mooresville, NC, USA Jun 2013 - Jan 2014
• Maintained detailed records of all customer interactions in CRM system for future reference and analysis • Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information • Maintained a positive attitude and professional demeanor even when faced with challenging or difficult customers
TAX PREPARER
Tax Professionals. Wilkesboro, NC, USA Jan 2006 - Dec 2010 EDUCATION
ACCOUNTING (NO DEGREE)
Wilkes Community College. Wilkesboro, NC Jun 2006 Since the COVID shutdown in March 2020 I have been a stay at home mom Customer Service
Organization
Adaptability
Multitasking
Detail oriented
Proficient in handling cash transactions and maintaining accurate financial records for daily sales.
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Detail-oriented Tax Preparer with over 5 years of experience in individual and business tax preparation.
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Proficient in federal and state tax regulations, ensuring optimal compliance and minimizing client liabilities.
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Skilled in utilizing tax software to accurately prepare and file tax returns for diverse clientele.
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Contact this candidate